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Evan Jones
Group Strategy Director at Harambee Youth Employment Accelerator


Evan Jones is Group Strategy Director of Harambee Youth Employment Accelerator. He manages portfolios ranging from digital strategy, new market development, to Harambee’s leadership in sectors like globally transacted services. Evan joined Harambee from Webhelp, a French/UK-based global operator, where he served as COO to rapidly scale Webhelp’s South African operations to nearly 2,000 staff. Previously, Evan worked with Discovery Health to transition and operate their North American operation, Destiny Health. At TalkTalk (Carphone Warehouse), Evan was responsible for the company’s offshore (UK & South Africa) contact centre outsourced relationships, managing 5 outsourced partnerships covering 3,500 staff undertaking various BPO functions. Evan has also served as the Director of Operations for Merchants South Africa, managing the country’s largest outsourced operations across various verticals and geographies. Evan also serves as Chairman of the South Africa’s industry body overseeing globally transacted services

Agenda Sessions

  • Skills development for the job market of the future