AfricaCom is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.

8 - 12 November 2021
Virtual Event

Richard Ullenius
VP & Head of Global Solutioning at CSG


Richard Ullenius is Vice President & Head of Customer Solutioning at CSG. As the leader of CSG’s Global Customer Solutioning Group, he brings business, technology, consulting, and service solutions together. His team helps customers address their biggest challenges and opportunities, from transforming legacy businesses to building new business models and growth initiatives.  He also cofounded and oversees the company’s Global Managed Services division.

Prior to joining CSG Richard held leadership roles with Amdocs and British Telecom. While at these organizations, he established a global Digital Transformation strategy, launched a $100 million partner channel and built a global outsourcing business worth $1.5 billion. With over 20 years of experience in the communications industry, Richard is a trusted advisor to build new business models, transform business architectures and drive the digital business shift.

Agenda Sessions

  • Panel: Rewriting the telco strategy handbook: What changing market conditions mean for African operators