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Our 2018 AHUB Startups include...
GotBot is a machine learning platform that automates conversations between brands and their customers, focussed on increasing and improving customer experience through always-on AI and real-time training.
GotBot aggregates multiple digital messaging services (SMS, Webchat, Facebook Messenger, Twitter etc.) into one dashboard from where the bot can be trained in real-time using relevant data and the rich messaging capabilities allow for a very flexible, fast and practical user experience.
A bot can be attached to respond to the vast majority of mundane and repetitive questions, 24/7, which free's up the agent to focus on higher level customer service.
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