inQuba is a leading customer experience and journey management cloud SaaS provider rated by both Gartner and Forrester, with customers and operations across 4 continents (Africa, USA, Europe and APAC).
inQuba optimizes acquisition, retention and upsell across the customer journey by deploying advanced techniques that utilize experiential and operational data. The inQuba SaaS platform offers Journey Management, Customer Experience (CX), Social, Engagement, Campaigning, Text & Sentiment Analytics, Machine Learning and Case Management.
inQuba’s advanced platform is used by multi-nationals across the telecommunication, financial services, insurance, retail & hospitality sectors.
Clients are: Telkom, Seacom, Liquid Telecom, Safaricom, Cell C, amongst many other leading FSI and Retail clients.