Bogdan GrigorescuAI Platform Manager at Marks and Spencer
Bogdan is a technologist that started his career in industrial robotics for the military and nuclear power plants.
He has extensive experience across industries specialised in building and operating enterprise platforms across multiple geographies.
Bogdan has led the implementation of Machine Learning platform at M&S underpinning conversational experiences for customers calling retail stores and the contact centre.
Throughout his career, he has built enterprise platforms and led automation projects delivering superior customer experiences at Apple, Betfair and several blue chip organisations across industries.
Ava: Conversational Experiences Delivered, 12:05View Session