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Inbenta

Profile

Inbenta is a pioneer in online customer support, success and experience. Using Natural Language Processing and Artificial Intelligence, we specialize in online self-service, support ticketing and e-commerce search. Some of our key functionalities include multilingual Natural Language search of knowledge base content and FAQs, conversational chatbots, and a performance-monitoring dashboard. Our platform provides answers to questions based on the meaning, not just keywords. We integrate with Zendesk, Salesforce, Facebook Messenger, Skype and many more. Discover how Inbenta can make a difference for your customer's online and mobile experience, while deflecting a huge amount of calls, emails and live chats.