AI Summit New York is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.

AI Summit New York
December 6-7, 2023
Javits Center

Cosmin Davidescu
Head of AI at ContactEngine


Cosmin Davidescu is Head of AI at ContactEngine, responsible for the technical advancement and delivery of the company's artificial intelligence projects. He leads the company's AI team of machine learning engineers and data scientists in developing and implementing ALAN, ContactEngine's natural language understanding platform, and ensures that it stays up to date with the forefront of machine learning research. Cosmin's background is in pure mathematics, having studied it at the University of Warwick and the University of Cambridge before joining ContactEngine to apply some of those skills to the more practical pursuit of making computers understand human language.

Agenda Sessions

  • Is It the End of the Call Centre? Are Telcos Ready for Self-Service?