Daniel ZivVP Speech and Text Analytics - Global Product Strategy at Verint
Daniel has been leading Verint’s analytics offerings and strategy since 2002 and has been instrumental in implementing analytics solutions and strategies with many Global 1000 organizations.
Daniel helps contact center managers and customer experience executives to generate actionable insights and improve performance and quality, enhance customer engagement and achieve significant ROI.
Daniel is a frequent speaker at leading industry events. He holds an MBA, Magna Cum Laude, in Marketing from Tel-Aviv University and BSc. Cum Laude, in Electrical Engineering from the Technion Institute of Technology.
Panel: AI-driven CX solutions Reconnect Brands with Consumers in a Post-pandemic World, 15:30View Session