David MonneratSenior Director - AI Product Technology & Product, at Comcast Cable
Profile
David Monnerat is Senior Director of Product Management in the Technology and Product organization of Comcast Cable. In this role, David is focused on using AI and machine learning to enhance the way that Comcast interacts with its customers. His specialty is taking data from systems and devices to predict optimal solutions that make customer experience interactions timely, relevant, and simple.
Since joining Comcast in 2001, David has built software and data solutions across multiple Comcast products. His innovative approach to problem-solving has resulted in 21 granted patents and 15 patents pending. Prior to joining the AI team, David worked for Comcast's Intellectual Property team and helped other Comcast inventors turn their ideas into potentially patentable solutions that leveraged technologies including machine learning, virtual reality, smart devices and wireless.
David holds a Master’s in Information Systems from the University of Colorado at Denver and is a U.S. Army veteran.
David lives in Philadelphia with his wife and son.
Agenda Sessions
AI for Proactive Customer Service
, 15:00View Session