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Morgan, has more than 28 years of consulting experience with various government and commercial sector customers. With his unique knowledge of Enterprise Content Management, Knowledge Management and Business Process and numerous years of working with end users from various industries and organisations, Morgan brings to the customers, years of operational business experience and cutting edge methodologies that have been refined over the years of practice.
With his thorough knowledge of various KM and Business Process software, Morgan has been able to bring much value to the customers’ business process redesign initiatives. His complete understanding of the process and empathy for the business and operations has been pivotal to customers’ leveraging on IT to address their business concerns.
Morgan has been a lead consultant for numerous projects and advises on many others. Apart from IT he still plays an active role in designing, delivering and advising on physical security plans and matters to the Singapore Police Force apart from the management and business process/workflow related projects.
The actual work involved understanding the business process of various departments and their current document categorization principles, streamlining these processes and documenting these findings.
Morgan has also worked with various others like UBS (Singapore & Hong Kong), Fortis Bank, General Motors, AVIVA, 3M, Fuji Xerox, to name a few and many others. These engagements mainly involved in providing Consultancy and Design for Business Process and Document Management framework, classification set-up recommendations, taxonomy consulting, Knowledge Management Framework and Business Process Re-engineering.
The common thread among all these engagements was a user-centric approach in solving the customers’ unique business issues. Morgan is also a TOGAF 9.1 Certified by the Open Group. In addition, Morgan has also undertaken the following 3 (three) large Enterprise Architecture implementations that are part of ATD Consulting team i.e. Malaysia Digital Economy Corporation (http://www.mdec.com.my), National Heart Institute (http://www.ijn.com.my) as well as Employment & Employability Institute (www.e2i.com.sg )