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Eric Schaefer brings more than 20 years of
experience in the telecommunications industry to his role as Senior Vice
President and General Manager, Broadband, Communications and Digital Security for
Comcast. In this role, he is charged with leading the Xfinity Internet, Xfinity
xFi, Xfinity WiFi and Xfinity Voice business and technical teams to deliver
products which ensure world class customer experiences. Comcast is the largest
Internet service provider and one of the largest phone providers in the U.S.
with nearly 25.5 million residential broadband customers and more than 10
million residential voice customers. Throughout his tenure at Comcast, Eric has
lead teams delivering industry leading change including the first 'all-digital'
conversion of a major market cable network, the broadcast advertising
'split-signal' targeting solution, the first national SFA deployment and, most
recently, the launch of the Xfinity xFI home platform to 15 million eligible
Previously, as Senior Vice President for Wireless Product Management, Eric was instrumental in launching Comcast's partnership with Verizon Wireless. He also had a number of additional roles with Comcast including Senior Vice President of Sales and Marketing for the regions serving New York and Philadelphia DMAs, where he developed and deployed programs to improve customer consideration and response rates. Senior Vice President of Sales and Sales Operations, where he restructured sales strategy and deployment nationally and Regional Vice President of Business Development, where he oversaw media planning and purchasing.
Before joining Comcast in 2001, Eric was a Vice President and General Manager at Verizon Wireless and PrimeCo Personal Communications, and a National Manager for Customer Service at Silo, a national retail electronics seller.