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Mian Omer Shah
EVP - Customer Care at Pakistan Telecommunication Company Limited


Omer is an Experienced ICT professional having technical expertise of over 22 years in telecommunication industry and proficiency in planning, implementation and management of support operations and tendering in-line with product & services. Experienced in devising business development strategies by conducting need assessments and performance review.

Agenda Sessions

  • PANEL: AI for CX – how can telcos move beyond chatbots and build further intelligence into their customer interactions


Speakers at this event