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Susan Steggles-Cole
Head of Operations at Virgin Media


Appointed in 2019 to run the National PIA programme for Virgin Media, Sue is expediting Gigabit broadband growth and reach by utilising the pre-built network of other operators. Sue is a veteran of broadband and network build, having previously led the BDUK government contracts and several delivery arms within Openreach delivering Superfast broadband to over 15 million premises. Sue gets particularly excited by hard to reach and non-standard build, and is committed to underpinning full fibre broadband coverage within the UK by 2025.

Having grown up in Newquay, Cornwall, Sue is an avid surfer and keen scuba diver. Sue is also a strong believer in diversity and inclusivity, championing the Equality Act for less-abled individuals and promoting equality for women.

Agenda Sessions

  • Inclusion, upskilling & diversity in the broadband industry

  • Women in Comms Lunch Panel: Encouraging, Engaging and Empowering Women in Telco - Open to all