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David Yates is VP Product Management at Guavus. David joined Guavus from Cisco where he led Product Marketing for a $4B business. David has 20 years experience in senior management roles for software businesses, including stints as GM for a $200m business unit at 3Com and founding executive management roles in 3 successful start-ups. David is a frequent speaker and contributor at industry events; he holds an MBA from Harvard and an MA from Oxford University.
Panel Discussion: Does AI and Analytics Improve Customer Experience in a 5G World?
The move to 5G will require the monitoring of new systems and domains, leading to the collection of large volumes of data that will in part be aggregated in central 'data lakes' while some data will be analyzed in-memory at the network edge. It will also require a shift away from batch processing and post-event policy engine updates and the adoption of 'real-time' analytics, which will require closed-loop automation and self-learning tools. That is only possible with Artificial Intelligence. This panel will explore use cases for AI-enhanced analytics that can support 5G service assurance and customer experience management strategies
