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Jamie Panagos is currently a Senior Director at Charter Communications where he runs an operations engineering team responsible for the storage and delivery of video content to next-generation devices over IP. Before Charter, Jamie focused on networking while working at Juniper Networks, where he was a lead within their Professional Services' service provider and large enterprise practice. He also worked at BBN/GTEi/Genuity/Level(3) Communications, where he was a Senior Engineer concentrating on backbone and MPLS engineering. Jamie holds a JNCIE-M/T (#445) and a JNCIE-ER (#50) and authored "This Week: Deploying MPLS" as well as "Day One: Monitoring and Troubleshooting”.