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Nov 13
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Showing of Streams
Showing of Streams
08:55 - 09:00 5 mins
Master of Ceremonies
  • Dan Simmons - Presenter and Senior Reporter, Click, BBC World News
09:00 - 09:10 10 mins
Official Opening of Cable Congress 2019
  • Manuel Kohnstamm - Senior Vice President and Chief Corporate Affairs Officer, Liberty Global
  • Matthias Kurth - Executive Chairman, Cable Europe
09:10 - 09:30 20 mins
Keynote Address
  • Joakim Reiter - Group External Affairs Director, Vodafone Group
09:30 - 10:15 45 mins
Info
KEYNOTE PANEL: There is Nothing Permanent Except Change
  • Moderator Eric Tveter - Advisor to Liberty Global and Former CEO of UPC Switzerland and Central Europe Group, Liberty Global
  • Timm Degenhardt - CEO, Tele Columbus AG
  • Christoph Clément - Chief Legal & External Affairs Officer, Vodafone GmbH

Greek philosophy highlights that we always need to be ready for change. With technology, competition and customers evolving constantly, hear industry decision-makers discuss different approaches to their businesses; reflect on perspectives from different countries and explore prospects for future product and service offerings.

  • How are decision-makers approaching the strategic and operational challenges?
  • What are the latest trends and opportunities?
  • With the increasing trend for converged products, how do executives view convergence?
10:15 - 10:35 20 mins
Info
KEYNOTE ADDRESS: Interconnections
  • Miranda Curtis - Board Director, Liberty Global plc

Widely renowned for her key role in shaping the Cable industry across the world, Miranda Curtis has lived through the highs and lows of our industry for more than three decades. Through her career she has gained vast experience of building multinational leadership teams, negotiating and overseeing international joint ventures, and cross-border deal making. During this keynote speech, Miranda will give her unique perspective on the ambitions and challenges facing our sector and share her thoughts on the impact of broader geo-political and societal developments.

10:35 - 10:55 20 mins
PRESENTATION
10:55 - 11:30 35 mins
Refreshments and Exhibition Visit
11:30 - 11:35 5 mins
Track A: Transformation
Master of Ceremonies
11:30 - 11:35 5 mins
Track B: The Power of the Network
Master of Ceremonies
  • Peter Percosan - Advisor, CableLabs
11:35 - 11:55 20 mins
Info
Track A: Transformation
Introduction to the Gigabit Story
  • Mark Giesbers - Managing Director Products, Liberty Global

Owning connectivity is more than just getting to the user’s premise: it’s about connecting wherever the user is. This session will be framed by Liberty Global’s Mark Giesbers who will share how they are reinventing themselves, followed by a panel discussion which will address the all-important question, “What’s in it for the consumer?”  

11:35 - 11:55 20 mins
Info
Track B: The Power of the Network
Securing Customer Experience in Evolving HFC Networks
  • Rasmus Aveskogh - Chief Architect & Head of Innovation, Tele2

How can we take customer driven operations one step further and demonstrate how to predict network changes such as using new spectrum on the LTE band? This session will highlight implementation of these concepts by Tele2 and practical KPI examples.

11:55 - 12:40 45 mins
Info
Track A: Transformation
PANEL: The Gigabit Story – What’s in it for the consumer?
  • Moderator Nathalie Lethbridge - Founder, Atonik Digital
  • Patrycja Golos - VP Corporate Affairs, UPC Poland
  • Mark Giesbers - Managing Director Products, Liberty Global
  • Guy Bisson - Research Director, Ampere Analysis
  • Anette Schaefer - Managing Director, BIG Picture
  • Harald Rösch - CEO, Melita
  • Diana Zalaquett - Senior Customer Success Manager and Channel Account Consultant, HubSpot

The changing connectivity needs and wants of consumers dictate there’s more to it now than just getting internet to the customer’s home - it’s about offering a seamless and reliable connection wherever they are.

This session will be framed by Liberty Global’s Mark Giesbers, who will share views on Liberty’s transformational journey and how they are delighting customers with connectivity solutions. This will be followed by a panel discussion addressing the all-important question, “What’s in it for the consumer?

11:55 - 12:40 45 mins
Info
Track B: The Power of the Network
PANEL: 10G – Almost a Year On

Almost a year ago, the cable industry announced its vision for delivering 10 gigabit networks to consumers across the globe. CableLabs, alongside the whole vendor ecosystem, is focusing on creating the technology that will support this high capacity broadband network, delivering gigabit services at scale. This technology panel will gather the key experts of this initiative who will explore the progress that has been made.

12:40 - 13:00 20 mins
Track A: Transformation
PRESENTATION
12:40 - 13:00 20 mins
Track B: The Power of the Network
PRESENTATION
13:00 - 14:10 70 mins
Track A: Transformation
Lunch and Exhibition Visit
13:00 - 14:10 70 mins
Track B: The Power of the Network
Lunch and Exhibition Visit
14:10 - 14:50 40 mins
Info
Track A: Transformation
PANEL: Living With FAANG
  • Moderator Jon Watts - Managing Partner, MTM
  • Alan Ogston - VP Market Planning, Liberty Global
  • Dan Fahy - Vice President, Commercial and Content Distribution, VIMN UKNEE
  • Wim Ponnet - Chief Strategy and Commercial Officer, Endemol Shine Group

Disruptors are already an established part of the European media landscape. The key question is, how can the cable industry continue to thrive? This session will present bold predictions about the state of play in 2025 and discuss the implications for operators and broadcasters alike. In five years, who will own the viewer?

14:10 - 14:30 20 mins
Info
Track B: The Power of the Network
The Challenge of Rolling Out a Common TV Platform Across Diverse Markets

Hear a first-hand case study of how an operator is revolutionising the deployment of a common TV platform.

  • How can a large operator across multiple markets deploy a common platform supporting a variety of television products?
  • What are the challenges that need to be overcome?
  • Where could the necessary synergies be found?
14:30 - 14:50 20 mins
Info
Track B: The Power of the Network
The Importance of Fostering Innovation to Enable Alternative Access Solutions for Operators
  • Ade Brittain - Senior Manager, Access Network Innovation, Liberty Global

This session will highlight the necessity for large corporations such as Liberty Global to foster innovation.

  • Why should we dedicate resource and establish appropriate processes to foster innovation?
  • How can we identify new innovative technologies that have the potential to enable new services or reduce current cost of rolling out networks earlier?
  • What does the future look like for alternative access solutions available to operators?
14:50 - 15:40 50 mins
Info
Track A: Transformation
PANEL: SMS, Chatbots, and Humans, Oh My! The Customer Experience Transformation
  • Moderator Julian Clover - Editor, Broadband TV News
  • Nicolette Wuring - International Customer Service and Experience Executive & Thought Leader, and Interim Global Customer Experience Director at N26, Board Advisor, TribeCX
  • David Hicks - CEO, TribeCX
  • Michael Mc Carthy - VP Customer, Virgin Media

Technology provides a cost-effective resource for customer service. However, does it really take care of customer needs, or is it just a slick cost savings tool that facilitates unintended consequences and dissatisfied customers? In this session, learn what’s working – and what’s not working – in effectively servicing today’s customers.

14:50 - 15:40 50 mins
Info
Track B: The Power of the Network
PANEL: Good Old Days or Bright New Days
  • Moderator Thomas Nogues - Senior Executive Advisor, CableLabs
  • Rasmus Aveskogh - Chief Architect & Head of Innovation, Tele2
  • Ade Brittain - Senior Manager, Access Network Innovation, Liberty Global

There is no denying that the cable industry is going through a revolution with the roll out of new services and the challenges in new network technologies. In this closing panel, our speakers will gather to share how their passion is driving them to excel despite the challenges and their hopes for the future of the industry.

15:40 - 16:20 40 mins
Track A: Transformation
Refreshments and Exhibition Visit
15:40 - 16:20 40 mins
Track B: The Power of the Network
Refreshments and Exhibition Visit
16:20 - 16:25 5 mins
Plenary
Master of Ceremonies
  • Dan Simmons - Presenter and Senior Reporter, Click, BBC World News
16:25 - 16:45 20 mins
Plenary
PRESENTATION
16:45 - 17:30 45 mins
Info
Plenary
KEYNOTE PANEL: Who Will Own Tomorrow’s Video Customer?
  • Moderator Ben Keen - Analyst & Advisory, Technology, Media & Telecoms, Independent
  • Lukas Kernell - Vice President Content, Liberty Global
  • Erik Huggers - Supervisory Board Member, ProSiebenSat.1 Media SE
  • Bea Knecht - Founder, Zattoo
  • Brady McCollum - Head of Global Operations and International, Crunchyroll

The content bundling role of traditional pay TV operators is set to be increasingly challenged by a growing number of OTT service providers determined to establish direct relationships with consumers. Amazon, Roku, Apple and others are all positioned to offer new ‘skinny bundle’ propositions, meanwhile European broadcasters are also waking up to the OTT threat by setting up new SVOD platforms of their own. Major studio groups are also determined to control more of their rights and destinies by pursuing their own D2C ventures. Against this backdrop, who will end up aggregating whom?

17:30 - 18:00 30 mins
Info
Plenary
FIRESIDE CHAT: Keeping the Lights On
  • Interviewer: Kate Bulkley, Media Commentator & Journalist, UK
  • Enrique Rodriguez - Chief Technology Officer and Executive Vice President, Liberty Global

Liberty Global’s new CTO shares his perspective on the role of the cable sector. Enrique Rodriguez will give his observations on moving from a supplier to a customer; his priorities and the challenges that he sees facing companies as the cable sector begins a new chapter in its history.

19:00 - 22:00 180 mins
Info
Plenary
Cable Congress 2019 Party

Unwind with your colleagues and network in a more informal setting where you can meet the industry leaders. Location to be announced soon – watch this space!