Iris HarelClient Partner - Regional Client Business Executive at Amdocs
Iris Harel is an innovative and trailblazing executive leader with proven global experience and a successful IT career in the MSO and Telco industries. Formerly a Lieutenant in the Israeli Army, Harel enjoys a 14-year career at Amdocs, where she currently serves as Regional Client Business Executive.Throughout her career, Iris has shown expertise in large-scale project development and delivery, program management, complex business operations, and significant business development. She builds excellent customer relationships as a trusted advisor and constantly seeks ways to improve and excel.She is responsible for the success of all North American new clients and their IT transformations and singularly bears accountability for each program’s success. For example, Harel spearheaded the integration of SuddenLink and Cablevision to form Altice USA, one of North America’s top CSPs today. Harel is known for her practical approach, creative nature and human approach to storytelling and customer relations. Rather than selling products or services, she believes in connecting with clients to emphatically understand and address their needs and operational challenges.
Harel teaches this approach to partnership and customer engagement while explaining the intricacies of specific products across different Amdocs departments (most recently Legal and Finance). She has also spoken at large events, such as the Amdocs Partner Summit in 2022, and is valued for her straight talk and directness for problem solving.
Harel has an avid interest in double meaning cross puzzles and sudoku. She also writes novels and poetry and refashions old, or broken items, to make art in her spare time, when she’s not helping her husband raise their two sons.
Panel V – Digital Divide & Conquer, 4:10pmView Session