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Tiffani Bova
The Great Reset
Salesforce
Christopher Jones
Evolving Impact of COVID-19 on the Channel
AT&T Business
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Tuesday, September 8 (EDT)

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Tuesday, September 8 (EDT)

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10:40am - 10:55am15 mins
Mindful Meditation
Ready. Set. Go.
  • Kate Saul - Meditation Teacher, Acupuncturist & Yoga Instructor, Kate Saul Wellness
10:55am - 11:00am5 mins
Keynote Programming
Channel Update
  • Kris Blackmon - Senior Content Director, Informa Tech, Channel Brands
  • Craig Galbraith - Executive Editor, Channel Partners / Channel Futures
11:00am - 11:20am20 mins
Keynote Programming
The Great Reset
  • Tiffani Bova - Global Customer Growth and Innovation Evangelist, Salesforce
11:00am - 6:00pm420 mins
Expo Hall
Expo Hall Open
    11:20am - 12:00pm40 mins
    Debates
    Debate 2020: Is Convergence Just Hype or the Future of Channel?
    • Janet Schijns - CEO, JS Group
    • Jared Martin - VP, MSx Managed Services, TPx Communications
    • Andrew Pryfogle - Chief Market Development Officer, Pax8
    • Bill Power - CEO, Agent Alliance
    • Rob Rae - Senior Vice President, Business Development, Datto
    12:00pm - 12:05pm5 mins
    Fastball
    Fastball: The Evolution from Agent to Trusted Adviser
    • Ian Kieninger - CEO, AVANT
    12:05pm - 12:10pm5 mins
    Fastball
    Fastball: No Compromises for Business Customers
    • Tim Acker - Channel Chief, T-Mobile for Business
    12:10pm - 12:40pm30 mins
    Security Conference Track
    Debate 2020: To MSSP or Not to MSSP?
    • Mike LaPeters - Vice President of Worldwide MSP & Channel Operations, Malwarebytes
    • Jason Ingalls - CEO, Ingalls Information Security
    • Jason Duchnowski - Channel Chief, Otava
    • Scott Barlow - Vice President of Global MSP, Sophos
    • George Makaye - CEO & Founder, Makaye InfoSec
    12:10pm - 12:40pm30 mins
    Sales & Marketing Conference Track
    Agents Can Sell Managed Services. Here’s How.
    • Jared Martin - VP, MSx Managed Services, TPx Communications
    • Matt Kanaskie - Vice President of Sales Operations, Marco Technologies
    • Nancy Ridge - Founder and President, Ridge Innovative
    12:10pm - 12:30pm20 mins
    VIP Session with Vonage
    VIP Session: AI-Enabled Interactions: Driving Better Customer Connections in the Contact Center with Vonage
    • Jonathan Nelson - Director of Solutions Engineering, Vonage
    12:40pm - 1:10pm30 mins
    Security Conference Track
    RMM Vulnerabilities That Are Devastating Service Providers
    • Jason Ingalls - CEO, Ingalls Information Security
    • Chris Noles - President, Beyond Computer Solutions
    • Eric Pinto - Senior Director, Channel & Product Strategy, SOCSoter, Inc.
    • James Wroten - Founder, Need Computer Help
    12:40pm - 1:10pm30 mins
    Sales & Marketing Conference Track
    Selling Security Doesn't Have to Be Scary
    • Jennifer Bleam - Owner & Founder, MSP Sales Revolution
    1:00pm - 1:10pm10 mins
    Mindful Meditation
    Brain Break
    • Kate Saul - Meditation Teacher, Acupuncturist & Yoga Instructor, Kate Saul Wellness
    1:10pm - 1:40pm30 mins
    Business of the Channel Conference Track
    Inside the Changing World of the MSP 501
    • Kris Blackmon - Senior Content Director, Informa Tech, Channel Brands
    • Allison Francis - Editor, Channel Partners
    1:10pm - 1:40pm30 mins
    On Topic Sessions
    On Topic Session: The Next Frontier: Opportunities for Channel Partners to Grow in International Markets
    • Jay McBain - Principal Analyst, Global Channels, Forrester
    • Craig Patterson - Vice President, West Division Indirect Channel, CenturyLink
    • Adam Edwards - CEO, Telarus Inc
    1:40pm - 2:00pm20 mins
    Keynote Programming
    Evolving Impact of COVID-19 on the Channel
    • Christopher Jones - Assistant Vice President Sales Channels, AT&T Business
    2:00pm - 2:30pm30 mins
    Thunderdome
    Go Inside the Channel Partners Thunderdome: SD-WAN
    • Bryan Reynolds - Director, Sales Operations, TBI
    • Eric Brooker - Senior Director, National Partner Programs, Bigleaf Networks
    • Terry Corder - Director of Solution Engineering, Fusion
    • Matt Douglass - Sr. Director of Solution Engineering, CBTS
    • Ron Beer - VP, Channel Americas, Aryaka
    2:30pm - 2:35pm5 mins
    Fastball
    Fastball: Build Revenue-Generating Data Protection Services Powered by Veeam
    • Ken Christopher - Senior Director, Cloud Sales, Veeam
    2:35pm - 2:40pm5 mins
    Fastball
    Fastball: Jenne Inc., Avaya Cloud Partner of the Year 2019, Presents Avaya Cloud Office!
    • Deb Forney - Sales Manager, Jenne
    2:40pm - 3:00pm20 mins
    VIP Session with 8x8
    VIP Session: Generate Leads from Anywhere with 8x8
    • Tina Smith - Vice President, Channel and Field Marketing North America, 8x8
    • Christina Reed - Senior Manager, Channel Marketing in North America, 8x8
    2:40pm - 3:00pm20 mins
    VIP Session with AVANT
    VIP Session: The AVANT Pathfinder: A Proven Tool for Accelerating Business with Customers with AVANT
    • Andrew Lydecker - President, AVANT Communications
    • JP Tucker - Director of Product, AVANT
    3:00pm - 3:30pm30 mins
    Business of the Channel Conference Track
    The vCIO Myth: How to Make Yourself Indispensable
    • Gary Pica - Owner, TruMethods, LLC
    3:00pm - 3:30pm30 mins
    Technology Stack Conference Track
    Three Networking Trends in the Age of COVID
    • Phil Harvey - Editor-in-Chief, Light Reading
    • Anish Patel - Vice President of Emerging Technologies, TBI
    3:00pm - 3:20pm20 mins
    VIP Session with Datto
    VIP Session: The Shocking State of the Industry: What MSPs Are Doing Now to Preserve Margins, Keep Clients Paying and Generate Quick Revenue Surges with Datto
    • Michael DePalma - Sr. Channel Development Manager, Datto
    3:30pm - 4:00pm30 mins
    On Topic Sessions
    On Topic Session: Microsoft Teams GCC High Audio Conferencing
    • James Anderson - News Editor, Channel Futures & Channel Partners
    • William Rubio - Chief Revenue Officer, CallTower
    3:30pm - 4:00pm30 mins
    On Topic Sessions.
    On Topic Session: Increasing Client Loyalty with CCaaS Solutions During the COVID-19 Era
    • Mike Wolfington - Director of Sales - Northwest, Northern California & Mountain Regions, Intelisys, a ScanSource Company
    4:00pm - 5:00pm60 mins
    Networking
    Networking Break
      4:00pm - 5:00pm60 mins
      Happy Hour Golf Clinic with 5x PGA Winner
      Happy Hour Golf Clinic with 5x PGA Winner sponsored by Iron Mountain Data Centers
      • Mark Wilson - Lead Analyst, PGA TOUR live
      5:00pm - 6:00pm60 mins
      Networking
      MSP 501 Awards presented by Datto & Ingram Micro
        6:00pm - 6:15pm15 mins
        Mindful Meditation
        Decompression Strategy
        • Kate Saul - Meditation Teacher, Acupuncturist & Yoga Instructor, Kate Saul Wellness
        NextWednesday, September 9 (EDT)

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