Open to all attendees.

Open to all attendees.

Location: Level 5, The Palazzo Ballroom L

Open to all attendees.

Open to all attendees.

Open to all attendees.

Open to all attendees.

Open to all attendees.

All Access pass or Conference & Expo pass required to attend this session.

All Access pass or Conference & Expo pass required to attend this session.

All Access pass or Conference & Expo pass required to attend this session.

Separate registration required.

 Separate registration required.

Separate registration required.

The channel is notorious for fighting to grab top talent from competitors. Service providers are constantly jockeying over top-producing channel sales reps, confidence-inspiring vCIOs, revenue-generating solutions engineers and visionary partner managers. Without the proper game plan to source, hire and retain, that ongoing battle can become a bottleneck to scaling business. How do you spot rising stars, lasso top players and retain that talent? We’ll help you develop a strategy.

All Access pass or Conference & Expo pass required to attend this session.

All Access pass or Conference & Expo pass required to attend this session.

While business technology spending will rise by 9 percent in 2019, according to Forrester, the IT managers and CIOs many partners are accustomed to working with control only a portion of that spend, often for "keep the lights on" line items. Today, line of business influencers are the new technology power brokers, researching, purchasing, deploying and managing IT services. Yet they are frequently overlooked or ignored by vendors and channel partners. And, even when partners understand this new dynamic, they often don't know how to get in front of LOB leaders. In this session, we'll talk about who these buyers are, why and how they buy, their relationship with their IT departments and how non-technical buyers can become a significant growth factor.

All Access pass or Conference & Expo pass required to attend this session.

Open to all attendees.

As an intense future of innovation and disruption unfolds, the CIO and other IT leaders are becoming more and more critical to business success. Indeed, as business leaders see opportunities in digital transformation, internet of things, blockchain, mobile, multicloud, analytics, AI and more, they expect CIOs to not just support these transformative initiatives, but to own and drive them.

This session will give you insight into the mindset of this new “transformational CIO,” including:

• The key technologies, approaches and roles they are adopting to deliver ‘New IT’
• Their changing attitudes regarding technology, business and innovation
• How to help them drive digital innovation and meet business goals

With many real-world examples, you will learn about new opportunities to become an indispensable partner for the transformational CIO as they fuel disruption, innovation and business success.

Open to all attendees.

Open to all attendees.

You’ve heard of business transformation and digital transformation — heck, you may even be delivering it for your customers. Have you heard of channel transformation? What are you doing to disrupt your own business, given the intensity of new buyers, buying journeys, competitors and a rapidly shifting channel landscape? Learn why 96 percent of channel partners don’t expand beyond 10 people and jump on a market where 70 percent of your peers are looking to exit in the next few years. This is the future. This is future intense.

Open to all attendees.

Open to all attendees.

Open to all attendees and exhibitors.

Open to all attendees.

Open to all attendees.

Your sales team has uncovered a great prospect. You’re ready to work with that customer to seize the digital future. There’s just one problem: The incumbent provider isn’t setting any transformation speed records, but it’s got allies in the IT department. In this session, Brad Stoller, business development manager for prospecting firm PT Services Group, will lay out a plan to win that business without going negative.

All Access pass or Conference & Expo pass required to attend this session.

Google Cloud. Amazon Web Service. Microsoft Azure. These hyperscale public cloud platforms don’t pay direct commissions to indirect sellers. So, how can channel partners capitalize on the growing demand for these services? In a word: management. In this session, produced in partnership with Cloud Girls, we’ll discuss how to make money on hyperscale public cloud platforms with managed services — both professional services fees and recurring commissions on management applications.

All Access pass or Conference & Expo pass required to attend this session.

All Access pass or Conference & Expo pass required to attend this session.

Separate registration required.

Separate registration required.

Separate registration required.

All Access pass or Conference & Expo pass required to attend this session.

Significant changes in the cybersecurity and data breach legal landscapes mean you need to reassess your exposure, as well as that of customers. The fact is, no company is immune from liability. In this session, we’ll discuss current and future cybersecurity/data breach legislation and the FTC’s role in regulatory and enforcement actions related to cybersecurity and data breaches. We’ll cover steps to take to protect customers before, during and after a data breach, reveal liability for third-party providers (read: you) and touch on the ins and outs of cyber insurance.

All Access pass or Conference & Expo pass required to attend this session.

How can you grow your business faster? The answers may be hiding in plain view.  You’ve worked hard to build a loyal customer base, but you are probably leaving easy money on the table. What if you could:

• Get more and better referrals from your customers?
• Win a larger “share of customer” by cross-selling and upselling?
• Turn the occasional unhappy user into a raging fan?

Every partner knows that increasing spend from existing customers is the lowest-cost way to boost revenue. However, winning at word of mouth and growing your ARPU demands that customers be committed to your services. In this session, we’ll discuss ways to cross-sell and upsell your customer base, find hidden treasure in customer accounts, maximize annual revenue per user and gain more referrals.

All Access pass or Conference & Expo pass required to attend this session.

Open to all attendees and exhibitors.

After a full day of education sessions and workshops, the channel is ready to unwind! The opening night reception is your opportunity to grab a drink and a plate of tasty food and get down to the business of networking.

Open to all attendees and exhibitors.

The MSP Pavilion is a designated area on the show floor where MSPs can find the solutions and services they are looking for, all in one location. View our floor plan to learn more >>

Open to all attendees and exhibitors.

The Cloud Pavilion is a designated area on the show floor where partners can find cloud-related solutions and services. View our floor plan to learn more >>

Open to all attendees and exhibitors.

Open to all attendees and exhibitors.

Schedule

4:15 - 4:30 p.m. 

4:30 - 4:45 p.m. 

4:45 - 5:00 p.m. 

5:00 - 5:15 p.m. 

5:15 - 5:30 p.m. 

5:30 - 5:45 p.m. 

5:45 - 6:00 p.m. 

6:00 - 6:15 p.m. 

6:15 - 6:30 p.m. 

6:30 - 6:45 p.m. 

6:45 - 7:00 p.m. 

Open to all attendees and exhibitors.

Separate registration required.

Cap off your first day at Channel Partners with a reception honoring our Digi Award recipients and our 2019 Channel Influencers. We’ll gather to honor our class of 2019 channel movers and shakers and hear about some of the great services your peers have provided to their clients. The rest of the time is yours to network, have some drinks and food, and enjoy the upbeat atmosphere.

The Digi Awards is now accepting applications. Submit your entry by Feb. 15 >>

Separate registration required.