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Bill Pieper
President at EPIC Connections


Bill Pieper is a veteran of more than 30 years in the contact center and a strategist who helps companies transform their customer experience and leverage new technologies for digital and cloud transformations. His experience in senior executive roles at ADP, First Data and Sitel has helped him establish one of the most prolific and well-recognized partner and executive networks in the industry. During his more than 16 years at EPIC, Pieper has worked directly supporting clients, including Fortune 500 companies, regional organizations and SMBs. He graduated from the University of Delaware with a bachelor's degree in marketing. A U.S. Army veteran, he remains active supporting service veterans.