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Brandon Knight is the senior vice president, global channel sales for Serenova, a Gartner Magic Quadrant leader for cloud contact center software. An industry veteran with nearly 30 years of cloud, telecom, PaaS, SaaS and contact center experience, Knight provides direct communication and guidance to sales partners and channel managers as they navigate deals in the cloud contact center space. His industry reputation has led to him to be tapped many times in his career as nationwide keynote speaker, panelist, webinar host and trainer in the cloud and telecom industries. Prior to his tenure with Serenova, he served as contact center practice leader for Intelisys, was the founder and president of the consulting company Exceptional Contact Centers and held multiple leadership roles with Novation Companies.