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Brandon Knight
VP, Business Development – Contact Center at Telarus

Profile

As vice president of business development – contact center for Telarus, Brandon Knight leads the company’s contact center practice at Telarus. With almost 30 years combined experience running, consulting for and leading contact center practices, Knight is a sought-after keynote speaker, panelist, webinar host and trainer in the customer experience industry. He served as founder and president of the consulting company Exceptional Contact Centers and held multiple leadership roles with Novation Companies, including contact center cloud provider Corvisa. He has also held several leadership roles at prominent companies including Humana Inc., Healthesystems Inc., The Travelers Companies Inc., Telerx, Bankers Warranty Group and Sprint PCS.

Agenda Sessions

  • VIP Session: How to Sell on Customer Experience, Not Price with Telarus

    2:40pm
  • The Business Case for Diversity

    11:20am