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Jon Arnold
Principal at J Arnold & Associates

Profile

Jon Arnold is principal of J Arnold & Associates (JAA), an independent analyst providing thought leadership and go-to-market counsel with a focus on the business-level impact of digital transformation in the workplace. Arnold’s core areas of expertise include unified communications, cloud communications, collaboration, artificial intelligence, speech technologies, internet of things, future of work, contact centers, customer experience, video, VoIP and social media. He has been consulting in many of these areas since 2001, and his independent practice was founded in 2005. In 2019, he was named a “Top 50 Unified Comms Influencer” and a “Top 30 Contact Center Influencer,” and in 2018, he was included in a listing of “Top 10 Telecoms Influencers” and “TOP VoIP Bloggers to Follow.”

Speakers at this event