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Koray Parmaks
Vice President, Customer Engagement & Contact Center at Intermedia


As vice president of customer engagement and contact center for Intermedia, Koray Parmaks drives significant product innovations along with unprecedented revenues. A serial entrepreneur, he has spent the last 20 years building profitable software companies, including Telax – a cloud contact center software provider featured on the G2-Crowd leader quadrant. Telax was acquired by Intermedia in 2019. Parkmaks’ proven experience in helping channel partners accelerate contact center revenues allows partners to not only benefit from lucrative earnings, but also cement their position as trusted advisers for their own customers.

Agenda Sessions

  • On Topic Session: How Channel Partners Are Driving Profitable Growth with CCaaS