Steve SmithCEO at Fonative, Inc.
Steve Smith is CEO of Fonative Inc. After an early career as a software development consultant in real-time system controls and defense sector enterprise IT, he formed Fonative (then known as Ampersand Inc.) in 1992 to respond to increasing demand and opportunities for this expertise. In 2008, Fonative began building its own software products, resulting in the launch of the Kaliope Suite of modular call center components which expanded into a significant installed base. As IT sector after IT sector moved to the cloud, Fonative in 2014 created its robust CPaaS solution. It entered production use the following year and is currently powering more than 50 U.S. contact centers representing thousands of agents and millions of calls per month.