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SingleComm - Booth 761


SingleComm is an all-in-one customer engagement platform combining Omni-channel customer service and sales tools. SingleComm is structured to empower agents with the data they need, while also giving customers the information and experience they want.  Utilizing the latest development tools to enhance customer engagement initiatives, SingleComm provides competitive advantages for it's clients in multiple areas such as Inbound and Outbound Consumer touch points (Phone, Agent Chat, SMS, eMail, Guided Agent Interactions), Analytics, Real-time Reporting, Automated Quality Assurance (AQA) and much more.