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FAQs related to Show Postponement

Updated on April 22

When will the event now take place?

We will be collocating Channel Partners Conference & Expo with our fall show, Channel Partners Evolution, September 8-11 at the Venetian & Sands Expo in Las Vegas. We believe bringing the power of these two industry-leading events together will result in a conference that will still offer the high-quality content we had planned for Channel Partners in Las Vegas, but also provide the forward-thinking technical content of Evolution.

Thank you for your continued support and patience. If you have questions please contact the proper Channel Partners/Channel Futures representative.

Room blocks and housing reservations:

Housing is now open! We're happy to annouce we negotiated a lower group rate at the Venetian, starting at $199 (plus resort fee and tax).

Any specific questions around housing should go to our housing provider, CHP at channelpartners@chphousing.com.

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Exhibitor shipment info

SHIPMENTS THAT WERE SENT TO THE ADVANCE WAREHOUSE:
Please work with Freeman directly to determine if you will be picking up your freight from the warehouse (at a date TBD) or if you will be storing it (for a fee) for the September show.

Freeman Exhibitor Services:
Ph: (702) 579-1700

What does this mean for an exhibitor/sponsors?

For exhibitors and sponsors, we transferred your program to the September event.

The global health crisis surrounding Coronavirus/COVID-19 has caused unprecedented disruption in the event vendor ecosystem, due to cancellation & postponement of events in Las Vegas, the US and around the world. This is not an isolated issue we are facing with Channel Partners Expo. As one of the largest organizers of tradeshows, Informa is working with our vendors on behalf of our attendees, customers, and communities to provide the answers to immediate questions, and help to alleviate concerns about next steps. The events industry is facing an extraordinary challenge, but as we have said from the very beginning, the health and safety of our staff and attendees is of the utmost importance.

For our exhibiting customers, here is what we know so far:

  • The Sands: All F&B and AV orders will be transferred to new dates and no cancellation fees will be charged.
  • For lead retrieval: Lead retrieval orders will also be transferred to new dates.
  • Freeman will offer 100% refunds on standard rental exhibits (non-custom), furnishings, standard carpet/padding, and standard event tech equipment. Custom rental exhibits will be refunded at 25%. Additional Freeman details can be found here.

We are continuing to work diligently to ensure all details are buttoned down and we thank you for your patience.

How does this affect my current attendee registration?

For attendees, we will automatically transfer your registration to the rescheduled event, September 8-11, 2020 at the Venetian. For questions and concerns, please contact cpexpo@informa.com.

Channel Partners Conference & Expo is Officially Postponed

March 6, 2020

After close consultation with our partners in the industry and as the situation has changed rapidly, we have made the difficult decision to postpone Channel Partners Conference & Expo 2020.  

With the rapidly developing circumstances and in light of corporate travel considerations continuing to escalate, we’ve worked as quickly as possible to explore our options.

Having spent the past year preparing for the event with our advisory boards, speakers, exhibitors and event partners, we’re genuinely disappointed not to be able to host you this coming week, but the experience and safety of our community and everyone involved in the event continues to be our top priority.

Channel Partners Conference & Expo in Las Vegas, March 9-12, 2020 is officially postponed, with the intention to announce a new date shortly. Exhibitors and attendees will be contacted with further information regarding booth contracts and registrations.

We understand there will be a lot of questions and concerns following this announcement. For attendees, we will automatically transfer your registration to the rescheduled event. For questions and concerns, please contact cpexpo@informa.com.

For exhibitors and sponsors, we will transfer your program to the future event. Your Account Manager will be reaching out personally next week to discuss your immediate questions. We continue to work diligently to ensure all details are buttoned down and we thank you for your patience.

As always, we would like to thank everyone who helps to make the event possible and recognize that our event does not happen without your support. We appreciate the open discussions and encouragement. The conversations we’ve had over the last several days have proven how lucky we all are to be part of this supportive, tight-knit industry. As everyone has been reminding us, great things happen when the community comes together and connects at Channel Partners events.

Thank you,

Joseph Marks, Event Director
Kelly Danziger, VP of Sales

Channel Partners Conference & Expo

The Venetian & Sands Expo's Clean Commitment, Protocols & Initiatives

Our host venue, The Venetian, has issued the following statement:

The health and safety of our Team Members, our guests, and our community is our top priority. By closely monitoring industry and government guidance regarding the COVID-19 virus, including information supplied by the Southern Nevada Health District (SNHD), Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO), we have devised additional guidelines and procedures for sanitation and cleaning, with an emphasis on the prevention of virus transmission.


To ensure the health and safety of our guests, we have implemented several new initiatives throughout our resort, including the following:

Thermal Cameras

Thermal cameras are in use at every resort entry point, allowing discreet and non-invasive temperature checks on all Team Members and guests.

Hand Sanitizer

Hundreds of hand sanitizing stations are readily available in high traffic areas throughout the resort, Congress Center, and Sands Expo Convention Center.

Personal Protective Equipment (PPE)

Guests are currently welcome to wear personal face masks and gloves while visiting the resort.

Emergency Medical Technicians.

The Venetian Resort has a team of approximately 25 certified Emergency Medical Technicians (EMTs), available 24 hours a day. Approximately 1/3 of this EMT staff are on site every day.

Restaurants and Bars

All restaurants and bars have reduced seating to allow for appropriate distancing between every table and chair.

Physical Distancing

Guests and Team Members are required to practice physical distancing by standing at least six feet away from others while standing in queues, using elevators or moving around the resort.

In-room Amenities

In every suite, guests will receive a Venetian Clean “personal care” amenity kit with hand sanitizer, disinfecting wipes, gloves and a personal face mask.

Meeting and Convention Spaces

Meeting and banquet rooms are arranged to allow for appropriate physical distancing between guests in all meetings and events, based on CDC and state recommendations.

Heart of House

Physical distancing protocols are used in Team Member back areas.

FAQs related to COVID-19

Is the venue following CDC/World Health Organization (WHO) policy and guidance? Is the venue engaged with local health departments?

Our Emergency Management team is closely monitoring the COVID-19 outbreak at the global, US, and local level. We are following the guidance of the CDC and Southern Nevada Health District (SNHD) for local direction.

Does the facility have hand sanitizing stations available? Where? How many units? Are additional units being deployed?

During cold and flu season we deploy additional hand sanitizer stations throughout the resort.

Has the venue enhanced its public space and restroom cleaning and disinfection efforts?

Regardless of the situation we always perform routine environmental cleaning. At this point, the risk level, as indicated by the CDC, has not compelled us to increase the frequency of our cleaning practices.

Does the venue brief/hold briefings for its team members on good hygiene, including posters/signage for team members in heart of house areas?

The CDC guidelines for personal hygiene are included in daily situation reports provided by the Emergency Management Team. Hygiene communication, both visual and oral, is part of the standard operating procedures for our resort.

Does the venue have any signage or messaging on COVID-19, hygiene, sanitization; in plain sight for guests/visitors?

We have hand sanitation stations in plain sight throughout the resort and in meeting spaces. Based on the guidelines outlined by the CDC and SNHD, we are not compelled to change our procedures at this time. However, we will comply with additional guidelines that may be issued by the CDC or SNHD.

Does the venue have a permanent first aid station? How often/when is it staffed? If so, are the Emergency Medical Technicians (EMTs)/first aid staff trained to recognize, treat and process COVID-19 cases?

The property has EMTs that are trained in expanded assessments to identify potential COVID-19 cases.

Should someone with COVID-19 symptoms be identified or self-report upon entering the facility, are there response protocols in place (vs. bringing them to a first aid station within the venue)?

All team members are directed to contact EMTs to respond to all medical events including potential COVID-19 cases. EMTs will respond to the patient’s location or if the guest prefers, the guest can go to their room and call for an EMT to come to their suite.

Any other protocols in place to combat/prepare for/respond to COVID-19 the venue would like to share?

We continue to follow the CDC protocols. Our Emergency Management Team is monitoring multiple sources to stay abreast of COVID-19 information. This information is summarized in a daily situation status report for Company Leadership to inform decision making and coordination of effort.

Early on in this outbreak we issued a travel advisory for our own team members, limiting unnecessary travel to China. Additionally, we encourage team members exhibiting cold and flu symptoms to stay home from work until they are relieved of their symptoms.

Our sympathies are with all those affected around the world.

If you have any questions, feel free to contact our team at cpexpo@informa.com

Staying Connected While Apart


Many of us are practicing social distancing because of #COVID19, but that doesn’t mean we can’t stay connected. 

Channel Partners is still dedicated to bringing you the latest updates and resources including our new COVID-19 Partner Help Series. Join the Conversation >>