Channel Partners Virtual Conference & Expo 2020 is part of the Informa Tech Division of Informa PLC

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Find event resources and how-to's for Channel Partners Virtual

Please note, these resources are for reference only. Your Channel Partners Virtual experience is custom built and may differ slightly from the tutorials below.

If you continue to have issues accessing your account or have any other questions, please contact our team at cpexpo@informa.com.

How to log in for the first time?

When the Channel Partners Virtual event platform goes live, your profile will be automatically created.* You’ll receive an email similar to this one with a button redirecting to a login page where you will create your new password specifically for accessing the event.

If you don’t see this email in your mailbox, please check your spam and whitelist hello@swapcard.com.

Please download the Attendee User Guide.

*If you wish to turn off your visibility within the platform at any time, you can access this on the "attendees" tab in the bottom left. Please email support@swapcard.com for support.

How to log in with an account

Access your account at cpvirtual.login.swapcard.com. Enter the email you used to register for the event and the password you created the first time you logged in. Then, click on the green arrow to connect.

Note: If you’ve forgotten your password after entering your email, click on "send me a magic link". You’ll receive an email to reset your password.

If you need any help, please contact support@swapcard.com.

Tips to maximize your virtual event experience

Virtual events are a whole other ballgame. Here’s what you need to do to knock it out of the park:


STEP 1: COMPLETE YOUR PROFILE
STEP 1: COMPLETE YOUR PROFILE

Ensure your profile is complete and catchy! An enriched profile is twice more likely to receive requests. Remember to add a photo, a short bio and your social media.

STEP 2: CREATE A PERSONALIZED AGENDA
STEP 2: CREATE A PERSONALIZED AGENDA

Build your own program with sessions you want to attend. You can filter by day, topic or speaker.

STEP 3: GET THE MOBILE APP
STEP 3: GET THE MOBILE APP

Search “CPVirtual” in the App Store or Google Play to download the app. Login with the email address you used to register for Channel Partners Virtual and get access to the event anywhere.


STEP 4: REACH OUT BEFORE, THEN MEET AT THE EVENT
STEP 4: REACH OUT BEFORE, THEN MEET AT THE EVENT

Pre-book meetings with sponsors, exhibitors and other attendees before their calendars fill up.

STEP 5: KEEP AN EYE ON YOUR INCOMING REQUESTS
STEP 5: KEEP AN EYE ON YOUR INCOMING REQUESTS

Even better: when you have the mobile app on your phone, you’ll get notified when you receive messages or connection requests.

STEP 6: INTERACT WITH SPEAKERS
STEP 6: INTERACT WITH SPEAKERS

Ask live questions to speakers and participate in polls to let them know your thoughts and opinions.