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Informa
7:30am - 6:00pm 630 mins
Registration
Registration
8:30am - 9:00am 30 mins
Keynote Programming
Breakfast & Networking
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Open to all attendees and exhibitors.

8:50am - 9:10am 20 mins
Keynote Programming
Employees, Customers, Vendors: Who's Making Me Money, Who's Costing Me Money
  • Speaker Thomas Clancy - CEO, Valiant
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Open to all attendees and exhibitors.

9:10am - 9:17am 7 mins
Fastball
Fastball
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Open to all attendees and exhibitors.

9:17am - 9:42am 25 mins
Keynote Programming
Masters & Distributors Panel
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Open to all attendees and exhibitors.

9:42am - 9:50am 8 mins
Fastball
Fastball
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Open to all attendees and exhibitors.

9:50am - 10:15am 25 mins
Keynote Programming
Keynote
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Open to all attendees and exhibitors.

10:25am - 11:10am 45 mins
Business Strategy Track
Think Tank: Partner Framework of the Future
  • Panelist Jim Chow - Enterprise Cloud Solution Evangelist and Strategic Partnerships/Channels Executive, Google
  • Panelist Sal Patalano - Chief Revenue Officer, Lenovo Software
  • Panelist Craig Schlagbaum - Vice President Indirect Channels, Comcast Business
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Conference & Expo pass required to attend this session.

10:25am - 11:10am 45 mins
Revenue & Supplier Portfolio Track
1 + 1 + 1 = 4: How MSP, VAR & Agent Coopetition Drives Bigger Sales for All
  • Moderator Michelle Ruyle - CEO, Optimized Channel
  • Panelist Michael Bremmer - CEO, Telecomquotes.com
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Not long ago, VARs could depend on hardware sales to drive revenue, agents had a comfy niche in networking and MSPs pulled it all together. But in today's channel, VAR opportunities are shrinking and agents are expanding into digital services. MSPs without experience in connectivity may be shut out of hot ops like SD-WAN and UCaaS. Our response: Working together can lead to better customer outcomes and more business for everyone. In this session, we’ll look at the legal, cultural, business and financial considerations around inter-partner coopetition.

Conference & Expo pass required to attend this session.

10:25am - 11:10am 45 mins
Marketing & Technology Track
MSP 501 Winners’ Panel
  • Moderator Kris Blackmon - Content Director, Channel Trends, Channel Futures
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For the 2018 MSP 501 we added eight all-new honors, including The Vanguard Award, for a company that demonstrates thought leadership in terms of digital transformation; MSP of the Year, for a partner that establishes excellence in business innovation; and The Newcomer Award to recognize a first-time MSP 501er that is shaking things up. In this session, join some of our winners to learn how they stood out from the pack and pick up lessons for your business.

Conference & Expo pass required to attend this session.

11:20am - 12:05pm 45 mins
Business Strategy Track
So You Wanna Retire by 2025?
  • Speaker Arlin Sorensen - VP Peer Groups, ConnectWise
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Whether you’re looking at succession, sale or merger as an exit strategy, you need to start planning and positioning now. In this session, a top expert who’s done 10 acquisitions and two sales over the last 15 years will lead a discussion around building the right business value, lessons learned — and what’s realistic in today’s financial environment.

Conference & Expo pass required to attend this session.

11:20am - 12:05pm 45 mins
Revenue & Supplier Portfolio Track
Channel Chief Roundtable
  • Moderator Rachel Thornton - President & Founder, Richardson Communications
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Conference & Expo pass required to attend this session.

11:20am - 12:05pm 45 mins
Marketing & Technology Track
Good PR, Bad PR: How To Get Your Story Out
  • Moderator Nikolett Bacso-Albaum - CEO and Founder, Market Impact LLC
  • Panelist Kris Blackmon - Content Director, Channel Trends, Channel Futures
  • Panelist Todd R Weiss - Editor-at-Large, Channel Partners & Channel Futures
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Contrary to popular belief, there is such a thing as bad press. If you define PR as writing a news release, saving it as a PDF, attaching it to an email and spamming every tech journalist you can, this is a must-attend session for you. We’ll discuss how PR works, get insights directly from reporters and give you actionable take-aways you can do immediately.

Conference & Expo pass required to attend this session.

11:55am - 12:25pm 30 mins
Keynote Programming
Lunch & Networking
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Open to all attendees and exhibitors.

12:25pm - 12:45pm 20 mins
Keynote Programming
Keynote
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Open to all attendees and exhibitors.

12:45pm - 12:55pm 10 mins
Keynote Programming
Lightning Talk
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Open to all attendees and exhibitors.

12:55pm - 1:02pm 7 mins
Fastball
Fastball
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Open to all attendees and exhibitors.

1:02pm - 1:22pm 20 mins
Keynote Programming
Earning the ‘S’ in MSSP
  • Scott Barlow - Vice President of Global MSP, Sophos
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Open to all attendees and exhibitors.

1:22pm - 1:30pm 8 mins
Fastball
Fastball
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Open to all attendees and exhibitors.

1:30pm - 1:55pm 25 mins
Keynote Programming
Keynote
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Open to all attendees and exhibitors.

2:00pm - 6:00pm 240 mins
Expo Hall
Expo Hall Open
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Open to all attendees and exhibitors.

2:00pm - 2:10pm 10 mins
Channel Partners Evolution Studio
Coffee with Craig & Kevin
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Open to all attendees and exhibitors.

2:20pm - 3:20pm 60 mins
Channel Futures Theater
Thunderdome: SD-WAN
  • Ringmaster Bryan Reynolds - Senior Manager of Post Sales, TBI
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No steel cages here, just a forum where attendees can face a panel of top SD-WAN suppliers in a head-to-head matchup. We'll have timer in hand to make sure the action keeps moving.

4:00pm - 5:00pm 60 mins
Channel Futures Theater
Thunderdome: RMM Tools
  • Ringmaster Bryan Reynolds - Senior Manager of Post Sales, TBI
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No steel cages here, just a forum where attendees can face a panel of top RMM suppliers in a head-to-head matchup. We'll have timer in hand to make sure the action keeps moving.

5:55pm - 5:58pm 3 mins
Channel Partners Evolution Studio
Passport Drawing Announcement
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Open to all attendees and exhibitors.