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CXPA Workshop

June 12th - 13:00 - 17:00 - Digital CX Conference Theatre

Invite Only - Limited to 60 CX Professionals - Contact Kasia.Berlinska@knect365.com

Learn about the six disciplines of customer experience and how they can give your brand a strategic advantage

CX Strategy
Customer Understanding
Experience Design, Improvement & Innovation
Metrics, Measurement and ROI
Organisational Adoption and Accountability
Culture

CXPA Customer Experience Framework