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Dr. Charles B W Prince is the Acting Chief Operating Officer and Director of the Centre for Student Success at the University of East London. He has a doctorate from the University of Southern California’s Global Executive Education programme, where he researched student facing organisational services and support strategies. At UEL, Dr. Prince is responsible for academic and employability initiatives that support the student journey from entry to graduation. He has written for WonkHE and other mediums about using innovative student interventions, using learning and predictive analytics and improving diversity and inclusion of senior level executives.