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Key Sessions

Hakim Boubazine

Cable Operator Keynote: Altice

Altice USA

Matt Davis

Research Presentation: Cable Operators & the Mobility Madness

Independence Research

John Jason Brzozowski

Cable Operator Keynote: MachineQ- A Comcast Service

machineQ -- A Comcast Service

Jen Hensley

Fireside Chat: LinkNYC


Nov 15
Show Filter
8:30am - 9:00am 30 mins
Registration and Breakfast
9:00am - 9:15am 15 mins
Introduction & Welcome: Taking Care of Business
  • Alan Breznick - Cable/Video Practice Leader, Light Reading

Cable operators are luring businesses away from the large telcos by investing heavily in network, equipment, product, back-office, customer service and sales upgrades and showing that they can be serious alternatives for business-class data, voice, video, mobile and related services. But operators still face stiff challenges as the incumbent telcos and some new, more nimble rivals respond with advanced commercial offerings over their own fiber-rich networks while the cablecos still struggle with customer care issues. In this overview, we will look at the broad commercial services landscape, explore the latest opportunities for cable, lay out the key challenges for MSOs and chart the industry's progress in capturing greater market share.

9:15am - 9:35am 20 mins
Cable Operator Keynote: Altice
  • Speaker Hakim Boubazine - Co-President & Chief Operating Officer, Altice USA
9:35am - 10:25am 50 mins
Panel: Cable's Service Challenge: Going Beyond Gigabit Speeds
  • Moderator Alan Breznick - Cable/Video Practice Leader, Light Reading
  • Panelist Gerado Garza - Vice President, Business Sales, Atlantic Broadband
  • Vikram Saksena - Chief Solutions Architect, NetScout
  • Panelist Kristi Salmon - Senior Director of Marketing, Business Services, Mediacom

With the rollout of DOCSIS 3.1 and the move towards Fiber Deep, cable operators can now deliver gigabit speeds to even the smallest factories, warehouses, offices and home-based firms, enabling them to go gig-for-gig with the fiber-based services of telcos and other commercial market rivals. But are 1 Gig speeds over cable's HFC plant enough to capture the hearts and minds of SMBs, entrepreneurs and other businesses? In this session, we will look at what else cable operators can bring to the table with the help of D3.1 and more fiber – such as new test and measurement tools, service assurance methods and customer experience management techniques – to compete in the commercial market today.

10:25am - 10:45am 20 mins
Diamond Sponsor Keynote: How Carriers Gain Visibility in the Hybrid/Multi-Cloud
  • Vikram Saksena - Chief Solutions Architect, NetScout

Visibility in the Hybrid/Multi-Cloud – How Carriers Gain Insights to Deliver High Quality and Secure Services. Today’s complex, multivendor environments demand a single source of truth for both application performance and security management. Capable of revolutionizing how applications are monitored and analyzed in virtualized, physical, on-premises and cloud environments, NETSCOUT smart data distills the essence of IP traffic flows, a.k.a. wire data, and prepares and organizes it at the collection point. By deploying this solution, enterprises and carriers simultaneously monitor and secure delivery of services and optimize their users’ actual experience. By turning wire data into smart data, DevSecOps teams get unobstructed visibility that can not only scale to any size infrastructure but also accelerate deployments through a common situational awareness.

10:45am - 11:00am 15 mins
Coffee Break
11:00am - 11:10am 10 mins
Research Presentation: Cable Operators & the Mobility Madness
  • Speaker Matt Davis - Founder and Principal Analyst, Independence Research
11:10am - 11:30am 20 mins
Cable Operator Keynote/Fireside Chat
  • Speaker Alan Breznick - Cable/Video Practice Leader, Light Reading
11:30am - 11:40am 10 mins
Analyst Presentation
  • David Strauss - Principal, Broadband Success Partners
11:40am - 12:30pm 50 mins
Panel: Cable Business Services: What's Next?
  • Moderator Erin Dunne - Director of Research Services, Vertical Systems
  • Panelist Stan Hubbard - Director, Communications & Research, MEF18 Program Director, MEF
  • Panelist Jeff Lewis - Vice President, Data Product Management, Comcast Business
  • Panelist Brian Rose - Senior Director, Product Development, COX Business

Building on the broad success of Ethernet technology, new, more advanced services are quickly gaining traction in the commercial market. Led by the various flavors of SD-WAN, the list includes managed security, video monitoring and surveillance, wireless WAN backup, industrial IoT, cloud-based services, on-demand services, application-specific bandwidth and more. So far, cable operators are largely benefiting from these new services on the wholesale end. Now the big question is whether they can succeed in the retail market as well. This panel will look at the possibilities and pitfalls of these next-gen services for cablecos.

12:30pm - 1:30pm 60 mins
Lunch, Networking & Tabletop Displays
1:30pm - 1:50pm 20 mins
Cable Operator Keynote: MachineQ- A Comcast Service
  • John Jason Brzozowski - Fellow, machineQ -- A Comcast Service
1:50pm - 2:10pm 20 mins
Super Platinum Keynote: Corning
2:10pm - 3:00pm 50 mins
Panel: Virtualizing Cable Business Services
  • Moderator Alan Breznick - Cable/Video Practice Leader, Light Reading
  • Panelist Jody Hagemann - Director of Product Management, Comcast Business
  • Panelist David Hicks - Vice President, Engineering and Operations, Cox Communications
  • Panelist Jin Suk - Director, Product & Solutions Marketing– B2B & Enterprise Technology and New Offerings, Amdocs
  • Panelist Vikram Saksena - Chief Solutions Architect, NetScout

Key, next-gen enterprise applications like SD-WAN, virtual firewalls, virtual customer premises equipment and automation are rapidly moving into the mainstream for a wide range of service providers across North America. Faced with this new reality, cable operators must step up their virtualization game to compete in the small, mid-sized business and large enterprise markets. In this panel, our team of experts will focus on where the cable industry stands with the virtualization of business services and network functions, which opportunities offer the most promise and what challenges the industry must still overcome.

3:00pm - 3:20pm 20 mins
Super Platinum Fireside Chat: Amdocs
  • Jin Suk - Director, Product & Solutions Marketing– B2B & Enterprise Technology and New Offerings, Amdocs
3:20pm - 3:35pm 15 mins
Coffee Break & Tabletop Displays
3:35pm - 3:50pm 15 mins
Fireside Chat: LinkNYC
  • Panelist Jen Hensley - President, Link
  • Alan Breznick - Cable/Video Practice Leader, Light Reading
3:50pm - 4:40pm 50 mins
Panel: Meeting the Enterprise Challenge
  • Moderator Alan Breznick - Cable/Video Practice Leader, Light Reading
  • Panelist Chris Boone - Vice President, Business Services, Cable One
  • Panelist Drew Davis - Executive Director of Wireless Technology, Cox Communications
  • Panelist Patrick Knorr - EVP/Chief Commercial Officer, Wave Broadband, Grande Communications and RCN
  • Panelist Brian Washburn - Practice Leader, Network Transformation and Cloud Services, Ovum

Most, if not all, large and midsized cable operators are now targeting enterprise customers, frequently with their own dedicated enterprise divisions. But cablecos face steep challenges in this space because larger firms have more complex needs than SMBs and are often looking for providers to offer direct fiber links, hybrid networks, hosted voice, mobility applications, on-demand services, comprehensive portal capabilities, managed security, cloud-based services and national or even global reach, among other things. So how can cable operators meet these needs? In this closing panel, a mix of cable operators, vendors, enterprise customers and other market experts will examine how cable can give enterprises what they want.

4:40pm - 5:40pm 60 mins
Networking Reception & Tabletop Displays