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Informa
Nov 15
Show Filter
8:30am - 9:00am 30 mins
Registration and Breakfast
9:00am - 9:15am 15 mins
Introduction & Welcome: Taking Care of Business
  • Alan Breznick - Cable/Video Practice Leader, Light Reading
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Cable operators are luring businesses away from the large telcos by investing heavily in network, equipment, product, back-office, customer service and sales upgrades and showing that they can be serious alternatives for business-class data, voice, video, mobile and related services. But operators still face stiff challenges as the incumbent telcos and some new, more nimble rivals respond with advanced commercial offerings over their own fiber-rich networks while the cablecos still struggle with customer care issues. In this overview, we will look at the broad commercial services landscape, explore the latest opportunities for cable, lay out the key challenges for MSOs and chart the industry's progress in capturing greater market share.

9:15am - 9:45am 30 mins
Cable Operator Keynote: Altice
  • Hakim Boubazine - Co-President & Chief Operating Officer, Altice USA
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9:45am - 10:45am 60 mins
Panel: Cable's Service Challenge: Going Beyond Gigabit Speeds
  • Moderator Alan Breznick - Cable/Video Practice Leader, Light Reading
  • Panelist David Strauss - Principal, Broadband Success Partners
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With the rollout of DOCSIS 3.1 and the move towards Fiber Deep, cable operators can now deliver gigabit speeds to even the smallest factories, warehouses, offices and home-based firms, enabling them to go gig-for-gig with the fiber-based services of telcos and other commercial market rivals. But are 1 Gig speeds over cable's HFC plant enough to capture the hearts and minds of SMBs, entrepreneurs and other businesses? In this session, we will look at what else cable operators can bring to the table with the help of D3.1 and more fiber – such as new test and measurement tools, service assurance methods and customer experience management techniques – to compete in the commercial market today.

10:45am - 11:00am 15 mins
BREAK
11:00am - 12:00pm 60 mins
Panel: Cable Business Services: What's Next?
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Building on the broad success of Ethernet technology, new, more advanced services are quickly gaining traction in the commercial market. Led by the various flavors of SD-WAN, the list includes managed security, video monitoring and surveillance, wireless WAN backup, industrial IoT, cloud-based services, on-demand services, application-specific bandwidth and more. So far, cable operators are largely benefiting from these new services on the wholesale end. Now the big question is whether they can succeed in the retail market as well. This panel will look at the possibilities and pitfalls of these next-gen services for cablecos.

12:00pm - 12:25pm 25 mins
Diamond Sponsor Keynote
12:25pm - 1:35pm 70 mins
Lunch & Table Top Displays
1:35pm - 2:00pm 25 mins
Cable Operator Keynote
2:00pm - 2:50pm 50 mins
Panel: Virtualizing Cable Business Services
  • Moderator Alan Breznick - Cable/Video Practice Leader, Light Reading
  • Panelist David Hicks - Vice President, Engineering and Operations, Cox Communications
more

Building on the broad success of Ethernet technology, new, more advanced services are quickly gaining traction in the commercial market. Led by the various flavors of SD-WAN, the list includes managed security, video monitoring and surveillance, wireless WAN backup, industrial IoT, cloud-based services, on-demand services, application-specific bandwidth and more. So far, cable operators are largely benefiting from these new services on the wholesale end. Now the big question is whether they can succeed in the retail market as well. This panel will look at the possibilities and pitfalls of these next-gen services for cablecos.

2:50pm - 3:10pm 20 mins
Super Platinum Keynote
3:10pm - 3:20pm 10 mins
Coffee Break & Tabletop Displays
3:20pm - 3:40pm 20 mins
Super Platinum Keynote
3:40pm - 4:30pm 50 mins
Panel: Meeting the Enterprise Challenge
  • Moderator Alan Breznick - Cable/Video Practice Leader, Light Reading
  • Panelist Mark Chinn - Partner, CMG Partners
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Most, if not all, large and midsized cable operators are now targeting enterprise customers, frequently with their own dedicated enterprise divisions. But cablecos face steep challenges in this space because larger firms have more complex needs than SMBs and are often looking for providers to offer direct fiber links, hybrid networks, hosted voice, mobility applications, on-demand services, comprehensive portal capabilities, managed security, cloud-based services and national or even global reach, among other things. So how can cable operators meet these needs? In this closing panel, a mix of cable operators, vendors, enterprise customers and other market experts will examine how cable can give enterprises what they want.

4:30pm - 4:50pm 20 mins
Service Provider Keynote
4:50pm - 5:00pm 10 mins
Wrap-Up
5:00pm - 6:00pm 60 mins
Cocktail Reception & Tabletop Displays