Telecoms, Media & Technology is part of the Knowledge and Networking Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.

Jun 13
Show Filter
09:00 - 09:10 10 mins
Chairperson Overview and Welcome
09:10 - 09:30 20 mins
Who owns the future of work?

- Identifying stakeholders – how to adopt a more inclusive bottom up approach to corporate change
- Developing employees as change agents
- The importance of a defined roadmap for change
- You can’t do it alone:  Achieving executive support for new workplace initiatives

  • Bruce Daisley - Vice President, EMEA, Twitter
09:30 - 09:50 20 mins
Putting People at the Heart of Strategy

- Ensuring that the motivations behind workplace change are employee led
- Making sure employee feedback is effectively gathered and woven into strategy
- Creating a strong corporate purpose beyond shareholder value to create a stronger sense of employee purpose

09:50 - 10:20 30 mins
Interactive Panel - Employee Lifecycle: Implementing Change from Recruitment to Exit Interviews

- Assessing the 6 stages of the employee lifecycle at your own organisation
- ELC in the age of the gig economy and contract culture
 - Rethinking employee lifecycle management for the digital era
- Every step counts – offboarding is often neglected but can be just as crucial as onboarding

  • Moderator Jon Ingham - Executive Consultant, Strategic Dynamics
  • Catrina Kollier - The Searchologist & Founder, DisruptHR
10:20 - 10:50 30 mins
Morning Meet & Greet with Coffee
10:50 - 11:15 25 mins
Panel - Workplace Technologies – Where to Invest and When?

- Engagement apps, enhanced analytics, automation, gig platforms, AI, flexible office, remote coms: What is on the market and what suits your business needs?
- End user perspective: Employees must be consulted to ensure that investments in technology will directly benefit them
- Stay ahead of your workforce: Beat the trend in millennials procuring their own workplace technologies
- Using design thinking to create an integrated digital workplace

  • Sam Shah - Director, Digital Development, NHS
  • John Miu - Chief Operating Officer, Royal Albert Dock
11:15 - 11:35 20 mins
Workplace Analytics - Data as a Driver of Cultural Change

- The future of HR is data-driven– how can organisations use their data effectively to improve retention, engagement and satisfaction?
- how do you create a culture of data driven decision making in HR?
- how do you know which analytics solution is fit to solve your problem?

  • Jordan Pettman - Global Head, People Data, Analytics and Planning, Nestle
11:35 - 12:05 30 mins
Panel - Here, There, and Everywhere - Using Technology to Engage a Distributed Workforce

- What apps and tools are available to help engage a distributed or mobile workforce?
-  How do employers encourage mobile employees to engage with tech initiatives? Challenges across demographics
- Creating a sense of loyalty and purpose in dispersed employees
- Developing leaders who understand the Future of Work

  • Kelly Hartman - Chief People Officer, Flywire
  • Darren Issacs - Transformation Programme Director, Stagecoach Group
  • Moderator George Muir - Founder, Udal Cuain
12:05 - 12:35 30 mins
Panel – Mind the (Skills) Gap: Preparing for an Uncertain Future

- What are the essential elements of digital literacy for a modern workforce?
- Strategic workforce planning for the future without clarity on the expertise needed for roles of the future
- Anticipating automation and AI
- The importance of creating a talent pipeline for the organisation through reskilling
- Who is responsible for the skills reboot? How much is up to the employer vs worker?
- What is the role of policy and regulation in preparing workers and businesses?

  • Moderator Richard Skellett - Founder, Digital Anthropology
  • Doniya Soni - Principal Policy Officer, Digital and STEM Skills, Greater London Authority
  • Sarah Aktinson - Vice Chair, Diversity & Skills Council, TechUK
  • Adam Micklethwaite - Director of Digital Inclusion, Good Things Foundation
  • Simon Leeming - Head of the Digital Skills Partnership, Department for Digital, Culture, Media and Sport
12:35 - 13:35 60 mins
Networking Lunch
13:35 - 13:55 20 mins
Can you improve culture through technology?

- Advances in tech are constantly changing how change how not only customers, but also employees expect to interact with the business
- Assessing culture related solutions across a range of functions – welfare, performance management, rewards
- Ensuring solutions are designed to increase or enhance human interactions, not reduced, and have a focus on organizational values
- Changing the perception of social media and smartphones from distraction to engagement tool

  • Julia Herpel - Digital HR Innovation, Deutsche Telekom
13:55 - 14:15 20 mins
Creating a Culture of Transparency and Trust

- Lack of employee trust can lead to disengagement and reduced retention – how can organisations give their people more insight
- Knocking down walls to create clear paths of communication between team members
- Aligning employees behind a common goal
- The role of collective intelligence to give employees a bigger voice

  • Patrick Caldwell - Head of People, FundApps
14:15 - 14:35 20 mins
Redesigning the Organisation

- The benefits and practicalities of shifting from hierarchal structure to network based organisations and ecosystems
- Increased use of cross-functional teams
- Essential changes in leadership that are needed for real change to take place
- Communication tools & methods to improve collaboration and remove silos

  • Kim Atherton - Chief People Officer, OVO Energy
14:35 - 15:05 30 mins
Panel: Balancing workforce satisfaction and business objectives

- Achieving the crucial balance of implementing workforce initiatives and improvements while still maintaining key business KPIs

 - Allocating budget to workplace tech and new initiatives

- Client vs employee satisfaction – are they mutually exclusive?

- Leveraging common employee goals to sync with business needs 

  • Laura Wilkinson - Head of People, Verv
  • Alex Miell - Director, People & Organisation,
15:05 - 15:35 30 mins
Afternoon Caffeine Hit
15:35 - 16:05 30 mins
Panel - Millennials – Are They So Different?

- Millennials are often mentioned in popular media for having unreasonable and unrealistic expectations – but what makes them so different from previous generations?
- Is a different tact essential to attract, retain and engage millennials?
- Millennials (supposedly!) want to make the world a better place -  is the future of work key to inspiring them?
- Will there be a bigger shift in expectations as Gen-Z enters the workforce?

  • Catrina Kollier - The Searchologist & Founder, DisruptHR
16:05 - 16:25 20 mins
Cross generational conflict & collaboration

- For the first time in history there are up to 4 generations working side by side within a workplace
- What can the older generation teach millennials and vis versa?
- Can a cross generational blend of experience and innovation be a winning combination?
- Identifying opportunities to implement new reward, recognition and mentoring systems
- Strategies to foster cross-generational collaboration & create a harmonious environment for all

16:25 - 16:45 20 mins
Gathering Insights & Ensuring Inclusion

- Can you adopt a data-driven approach to creating an inclusive culture?
- Measuring sentiments to understand whether there are still significant obstacles facing racial and ethnic minorities and women in an organization
- Methods for measuring inclusion, and creating a sense of belonging within an organisation to retain talent
- The role of tech in inclusion

16:45 - 17:15 30 mins
Panel: The Formula for a Winning Team – Diversity

- Tackling unconscious bias in recruiting
- Do quotas help or hinder?
- Looking beyond traditional talent sources to bring in fresh perspectives
- Intertwining inclusivity and innovation to see real business benefits
- Best practises for achieving workforce diversity

  • Elspeth Coates - Enterprise Client Director, Makers Academy
  • Christos Tsaprounis - Head of People & Culture, AutoTrader
  • Lauren Sager Weinstein - Chief Data Officer, TFL