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Informa
Jun 13
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09:00 - 09:10 10 mins
Chairperson Overview and Welcome
  • Jacqueline de Rojas CBE - President, TechUK
09:10 - 09:30 20 mins
Who owns the future of work?

- Identifying stakeholders – how to adopt a more inclusive bottom up approach to corporate change
- Developing employees as change agents
- The importance of a defined roadmap for change
- You can’t do it alone:  Achieving executive support for new workplace initiatives

09:30 - 09:50 20 mins
Putting People at the Heart of Strategy

- Ensuring that the motivations behind workplace change are employee led
- Making sure employee feedback is effectively gathered and woven into strategy
- Creating a strong corporate purpose beyond shareholder value to create a stronger sense of employee purpose

09:50 - 10:10 20 mins
Towards a science of the workplace

/Workplaces and how they are changing /Managing environments more intelligently /How to progress workplaces

  • Paul Chaplin - Head of New Incubations and Startup Investment Europe, Konica Minolta
10:10 - 10:40 30 mins
Interactive Panel - Employee Lifecycle: Implementing Change from Recruitment to Exit Interviews

- Assessing the 6 stages of the employee lifecycle at your own organisation
- ELC in the age of the gig economy and contract culture
 - Rethinking employee lifecycle management for the digital era
- Every step counts – offboarding is often neglected but can be just as crucial as onboarding

  • Moderator Jon Ingham - Executive Consultant, Strategic Dynamics
  • Katrina Collier - Candidate Engagement Expert, The Searchologist
10:40 - 11:10 30 mins
Morning Meet & Greet with Coffee
11:10 - 11:35 25 mins
Panel - Workplace Technologies – Where to Invest and When?

- Engagement apps, enhanced analytics, automation, gig platforms, AI, flexible office, remote coms: What is on the market and what suits your business needs?
- End user perspective: Employees must be consulted to ensure that investments in technology will directly benefit them
- Stay ahead of your workforce: Beat the trend in millennials procuring their own workplace technologies
- Using design thinking to create an integrated digital workplace


  • Sam Shah - Director, Digital Development, NHS
  • John Miu - Chief Operating Officer, Royal Albert Dock
  • Moderator Devyani Vaishampayan - Managing Partner, HR TECH Partnership
11:35 - 11:55 20 mins
Workplace Analytics - Data as a Driver of Cultural Change

- The future of HR is data-driven– how can organisations use their data effectively to improve retention, engagement and satisfaction?
- how do you create a culture of data driven decision making in HR?
- how do you know which analytics solution is fit to solve your problem?

  • Jordan Pettman - Global Head, People Data, Analytics and Planning, Nestle
11:55 - 12:25 30 mins
Panel - Here, There, and Everywhere - Using Technology to Engage a Distributed Workforce

- What apps and tools are available to help engage a distributed or mobile workforce?
-  How do employers encourage mobile employees to engage with tech initiatives? Challenges across demographics
- Creating a sense of loyalty and purpose in dispersed employees
- Developing leaders who understand the Future of Work

  • Kelly Hartman - Chief People Officer, Flywire
  • Darren Isaacs - Transformation Programme Director, Stagecoach Group
  • Moderator George Muir - Founder, Udal Cuain
12:25 - 12:55 30 mins
Panel – Mind the (Skills) Gap: Preparing for an Uncertain Future

- What are the essential elements of digital literacy for a modern workforce?
- Strategic workforce planning for the future without clarity on the expertise needed for roles of the future
- Anticipating automation and AI
- The importance of creating a talent pipeline for the organisation through reskilling
- Who is responsible for the skills reboot? How much is up to the employer vs worker?
- What is the role of policy and regulation in preparing workers and businesses?

  • Moderator Richard Skellett - Founder, Digital Anthropology
  • Sarah Atkinson - Chair, Diversity & Skills Council, TechUK
  • Adam Micklethwaite - Director of Digital Inclusion, Good Things Foundation
  • Simon Leeming - Head of the Digital Skills Partnership, Department for Digital, Culture, Media and Sport
12:55 - 13:55 60 mins
Networking Lunch
13:55 - 14:15 20 mins
A Glimpse Into Deutsche Telekom’s (DT) HR Laboratory
  • Which skills and internal technologies does a workforce in highly disruptive and quickly changing markets such as the telco business need in order to stay competitive?
  • What do employees expect form their workplace in the “war for talents” era? And how can companies anticipate their expectations?
  • These are the questions DT’s HR laboratory, the “HR Digital & Innovation” department, is asking and seeking solutions to by exploring, testing and introducing new agile ways of working and technologies such as VR, AI or gamification to the Group.
  • Julia Herpel - Digital HR Innovation, Deutsche Telekom
14:15 - 14:35 20 mins
Creating a Culture of Transparency and Trust

- Lack of employee trust can lead to disengagement and reduced retention – how can organisations give their people more insight
- Knocking down walls to create clear paths of communication between team members
- Aligning employees behind a common goal
- The role of collective intelligence to give employees a bigger voice


  • Patrick Caldwell - Head of People, FundApps
14:35 - 14:55 20 mins
Redesigning the Organisation

- The benefits and practicalities of shifting from hierarchal structure to network based organisations and ecosystems
- Increased use of cross-functional teams
- Essential changes in leadership that are needed for real change to take place
- Communication tools & methods to improve collaboration and remove silos

14:55 - 15:25 30 mins
Panel: Balancing workforce satisfaction and business objectives

- Achieving the crucial balance of implementing workforce initiatives and improvements while still maintaining key business KPIs

 - Allocating budget to workplace tech and new initiatives

- Client vs employee satisfaction – are they mutually exclusive?

- Leveraging common employee goals to sync with business needs 

  • Laura Wilkinson - Head of People, Verv
  • Alex Miell - Director, People & Organisation, MoneySuperMarket.com
  • Yakub Zolynski - Head of Talent, ARRIVAL
  • Bradley Wright - CTO, Verve Software
15:25 - 15:55 30 mins
Afternoon Caffeine Hit
15:55 - 16:25 30 mins
Panel - Understanding the Millennial Mindset & Engaging Through Tech

- Millennials are often mentioned in popular media for having unreasonable and unrealistic expectations – but what makes them so different from previous generations?
- How can tech and social media be used to attract, retain and engage millennials?
- Attracting young people to pathways to work – apprentice/internships and training
- Millennials (supposedly!) want to make the world a better place -  is the future of work key to inspiring them?
- Will there be a bigger shift in expectations as Gen-Z enters the workforce?

  • Moderator Kris Hunt - Social Media & Content Manager, SMRS
  • Richard Mason - Senior Digital Product Owner, Lloyds Banking Group
16:25 - 16:45 20 mins
Cross generational conflict & collaboration

- For the first time in history there are up to 4 generations working side by side within a workplace
- What can the older generation teach millennials and vis versa?
- Can a cross generational blend of experience and innovation be a winning combination?
- Identifying opportunities to implement new reward, recognition and mentoring systems
- Strategies to foster cross-generational collaboration & create a harmonious environment for all


16:45 - 17:05 20 mins
Using Evidence and Data to Create Inclusive Cultures
  • Separating fact from the well intentioned myths that do real harm
  • Identifying the actions that will have the greatest positive impact
  • How we can use tech to help, not hinder, inclusivity
  • Moderator Melissa Sabella - CEO, The Honeycomb Works
  • Caroline Marsh - Head of Behavioural Science, The Honeycomb Works
  • Evelyn Carter - PhD Senior Researcher, Paradigm
17:05 - 17:35 30 mins
Panel: The Formula for a Winning Team – Diversity

- Tackling unconscious bias in recruiting
- Do quotas help or hinder?
- Looking beyond traditional talent sources to bring in fresh perspectives
- Intertwining inclusivity and innovation to see real business benefits
- Best practises for achieving workforce diversity

  • Elspeth Coates - Enterprise Client Director, Makers Academy
  • Christos Tsaprounis - Head of People & Culture, AutoTrader
  • Lauren Sager Weinstein - Chief Data Officer, TFL
  • Moderator Aisha Tummon - Business Development Manager, Tessian
  • Richard James - Head of Digital Technology & Engineering, Nationwide