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Key Sessions

Richard Edwards

Ovum Keynote: Strategies for sparking workplace creativity and innovation

Ovum

Peter Thomson

Driving business transformation through workforce and workplace modernization

Mark Van Der Linden

Achieving the office "golden trifecta": How employee happiness, creativity and productivity lead to business growth

Dropbox

08:30 09:00 (30 mins)

Main agenda

Registration & coffee

09:00 09:10 (10 mins)

Main agenda

Ovum welcome and introduction: The Future of Work

  • Richard Edwards - Principal Analyst, Enterprise Mobility and Productivity Software, Ovum

09:10 09:30 (20 mins)

Main agenda

Ovum Keynote: Strategies for sparking workplace creativity and innovation

Products, services, and rewarding customer experiences are designed, delivered and managed by employees, so businesses and intuitions must do all they can to spark creativity and facilitate productivity in the workplace, wherever that might be and using whatever device is at hand.

Every organization has its own unique mix of line-of-business applications and packaged solutions, plus an array of productivity and collaboration tools, but as every CIO and business executive knows, provisioning, supporting, and integrating these IT systems in a suitable, safe, and secure manner can be a costly and complicated undertaking, especially in a highly dynamic working environment that is peppered with legacy applications and devices.

BYOD, enterprise mobility, and shadow IT have added new dimensions to the “digital workspace challenge”, which means that business and IT managers must re-examine their end-user computing strategies to ensure they are fit for purpose

  • Richard Edwards - Principal Analyst, Enterprise Mobility and Productivity Software, Ovum

09:30 09:55 (25 mins)

Main agenda

Driving business transformation through workforce and workplace modernization

Mobile technology has freed up knowledge workers to choose when and where they get their work done. Yet many organisations still insist that people come together in the corporate workplace to do their jobs. We have pressure building from the younger generation who are questioning why we work this way. Leaders and managers are struggling to keep up with the changing expectations of their staff.

By the second decade of the 21st Century we were supposed to have a life of leisure, with robots and computers doing the routine work, leaving us to do the interesting things. Instead of bringing us shorter working hours, mobile technology has extended work into the home and resulted in a 24/7 ‘always on’ work culture. This is not fixed by smarter technology, it has to be addressed by the leaders who are setting the organisational culture.

  • Peter Thomson - Author, speaker and consultant on the future of work,

09:55 10:30 (35 mins)

Main agenda

PANEL DISCUSSION: Building better business strategies to harness technological change

  • Predicting the impact of new information & communication technologies on markets, professions, and business processes
  • Finding the value-add from suppliers, system integrators, and the market ecosystem
  • Developing strategies for knowledge, service, and manual workers
  • Recruiting the skills and experience for the jobs of tomorrow
  • Planning for the future: global growth outlook for occupations and professions
  • David Dunbar - Head of Digital Workplace, Nationwide Building Society
  • Moderator Richard Edwards - Principal Analyst, Enterprise Mobility and Productivity Software, Ovum
  • Ross MacKay - Head of EMEA Revenue Strategy, Dropbox

10:30 11:15 (45 mins)

Main agenda

Refreshments, exhibition and networking

11:15 11:40 (25 mins)

Main agenda

Achieving the office "golden trifecta": How employee happiness, creativity and productivity lead to business growth

More than a decade of research has proven the important of the "Happiness Dividend", that happiness in the workplace leads to increased sales, productivity, and creativity. So how do you achieve the office "golden trifecta" - employees that are happy, creative and productive?

Find out how Dropbox drives business innovation through its transparent and collaborative culture and initiatives like hack weeks. 

  • Mark Van Der Linden - UK & Ireland Country Manager, Dropbox

11:40 12:05 (25 mins)

Main agenda

Better Ways of Working at Vodafone


· Making a change to reflect the way we operate our lives and trusting employees to deliver while enabling them with the tools, environment and collaborative behaviours

· Levers used to change behaviour: Property/environment, cost, leadership styles and technology

· How we help organizations do it/How do we go about doing it?

· Measuring ROI through employee enablement, building usage, environmental factors and time spent with and on behalf of our customers

  • Nicola Adamson - Organisation Development Manager, Vodafone

12:15 12:40 (25 mins)

Main agenda

Enterprise Mobility: Transforming the Workplace.

This session explores how workplace mobility has transformed the business world and how it can contribute to workforce optimisation. It will outline why a strong enterprise mobility strategy will keep your workforce productive whilst on the move and provide a valuable employee benefit

  • Graham Bunting - Regional Director, iPass

12:35 13:00 (25 mins)

Main agenda

You've got mail! New perspectives on the challenges of email

  • The need for an evidence-based approach to tackling email challenges, while avoiding fads and myths 
  • The links between email use and employee wellbeing
  • How personality and other individual difference play a role in email use
  • Recommendations for individuals and organisation on effective email use
  • Dr Richard MacKinnon - Insight Director, Future Work Centre

13:00 14:00 (60 mins)

Main agenda

Lunch & exhibition

14:00 14:30 (30 mins)

Main agenda

Ovum Presentation: 10 attributes driving customer-adaptive business innovation

Customer-adaptive innovation is essential for long-term business growth, market development, and shareholder prosperity. But what does it look like and how do business leaders gauge progress?

  • Richard Edwards - Principal Analyst, Enterprise Mobility and Productivity Software, Ovum

14:30 15:10 (40 mins)

Main agenda

PANEL DISCUSSION: Enhancing productivity, creativity and business innovation

  • What drives employee productivity?
  • What drives market creativity?
  • What drives business innovation?
  • Moderator Richard Edwards - Principal Analyst, Enterprise Mobility and Productivity Software, Ovum
  • Natasha Smith - Business and personal performance coach and speaker,
  • Peter Thomson - Author, speaker and consultant on the future of work,
  • Dr Richard MacKinnon - Insight Director, Future Work Centre
  • DeeDee Doke - Editor, Recruiter

15:10 15:30 (20 mins)

Main agenda

Coffee, exhibition

15:30 16:00 (30 mins)

Main agenda

Delivering the digital workspace

  • Creating a full spectrum strategy
  • Telling the story; what does a digital workplace look like
  • As-is to where-to
  • The right team?
  • Developing the business case for investment
  • Shaping behavior
  • Challenges and opportunities
  • David Dunbar - Head of Digital Workplace, Nationwide Building Society

16:00 16:30 (30 mins)

Main agenda

Meeting millennial expectations


  • Millennials are now the largest demographic group in the workplace, but are businesses ready for the demands of the first digitally-native generation?

    In this session, we’ll look at what drives millennials, how they want to work, and how listening to and responding to these demands can make the future of work better for everyone.

  • Sharon O'Dea - Digital Engagement Lead, Depeartment for International Trade

16:30 17:00 (30 mins)

Main agenda

PANEL DISCUSSION: Managing the future of work

  • Reality check: What’s happening right now?
  • Use of mobile apps to enhance workforce productivity
  • Cost of a centralized workplace and creating diversified and inclusive work environments
  • Benefits and burdens of 24/7 culture for work and workplaces
  • Enterprise IT 2017/18 investment plans: Insights from Ovum's latest research
  • Trends to watch: Insight from latest Ovum's research
  • Vendors to watch
  • Moderator Richard Edwards - Principal Analyst, Enterprise Mobility and Productivity Software, Ovum
  • DeeDee Doke - Editor, Recruiter
  • Sharon O'Dea - Digital Engagement Lead, Depeartment for International Trade

17:00 17:15 (15 mins)

Main agenda

Closing comments: Key takeaways and next steps

  • Richard Edwards - Principal Analyst, Enterprise Mobility and Productivity Software, Ovum

17:15 18:15 (60 mins)

Main agenda

Conference close