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Sharan Rattan
Senior Payments Product Manager at Telefonica UK


Sharan has been working for the past decade for 3 out of 4 of the major UK mobile network operators and gained her wealth of knowledge within mobile telecoms, mCommerce and digital payments. She is an experienced mobile marketer specialising in digital, mobile and online payments for which she holds a very strong passion.

Throughout her career she gained an in-depth knowledge on how the Payment Services Directive (PSD) and Electronic Money Directive (EMD) apply to allow payment processing within UK and also trends in other European markets as well as exposure to the NFC ecosystem. Sharan has held responsibilities for growing mobile payment P&L’s and supported this through her commercial, operational and regulatory knowledge of carrier billing in the UK market and Europe/ APAC on a broader scale. In a previous role she also instigated the initiative to simplify the carrier billing customer experience and implement consistency across all mobile networks with the result of today’s unified carrier billing customer experience scheme that runs across all mobile networks in the UK.

Currently working with O2, the UK’s biggest network, Sharan is responsible for optimising and looking at new ways of growing Charge to Mobile within the UK market.

Agenda Sessions

  • LIVE Interview | The Operator View