September 2024
Welcome to Global Carrier Billing & Mobile Payments 2023!
Exhibitor Manual
Here you will find the relevant information and forms to complete for the event. If you have any questions, please contact Farah sp-customersuccess@informa.com. Please ensure you read each section carefully and meet the required deadlines.
For operations related enquires, you may contact Lorraine. We look forward to working with you in making this a successful event!
PRE-EVENT CHECKLIST
To ensure you have a smooth running and successful event please use the below checklist for your pre-event preparations:
- Send us your logo & profile - ASAP
- Submit your completed H&S form - ASAP
- Book your accommodation - ASAP
- Register your passes
- Order additional event services - by 18th Aug
- Schedule your deliveries
- Check the event timings (including set-up and breakdown)
- Read our sustainability & insurance information

FURTHER INFORMATION
TIMINGS
SET UP HOURS
Monday 18 Sept: 17:00-20:00
BREAKDOWN HOURS
Wednesday 20 Sept: 15:30-16:30
REGISTRATION HOURS
Tuesday 19 Sept: 07:30-17:00
Wednesday 20 Sept: 08:00-15:00
Awards & Networking Party (The Traveller)
Tuesday 19 Sept: 19:00-22:00
EXHIBITION HOURS
Tuesday 19 Sept: 08:00-17:30
Wednesday 20 Sept: 08:00-15:30
CONFERENCE HOURS
Tuesday 19 Sept: 09:00-17:00
Wednesday 20 Sept: 09:00-15:30
YOUR STAND - TABLE TOP
The table top package includes the following items:
- 1 x 3m x 2m space
- 1 x 150cm x 75cm clothed table (with white linen)
- 2 x chairs
- Access to power
Please also note that all Table Top exhibitors are strictly prohibited from hanging or sticking anything to the walls of the hotel. Please be reminded to submit your Health & Safety Form ASAP!
*Exhibitors are permitted to bring a backdrop that fits within the remit of their space. Backdrops must be dressed on the reverse side and must be plain without any branding. If you wish to bring a back drop please contact our operations lead Lorraine to request approval.
HEALTH & SAFETY
You must complete the below Health and Safety Form by Wednesday 18th August.
CLICK HERE TO COMPLETE THE HEALTH & SAFETY FORM
Please note that you cannot have any items/banners higher than 2.5m.
Security
Exhibitors should man their stands at all times, including during coffee breaks, lunches and receptions. Items left on the stand unattended i.e laptop computers are the responsibility of the Exhibitor, Informa Tech take no responsibility for any loss or damage.
VENUE & ACCOMODATION
VENUE
Novotel Amsterdam City
Europaboulevard 10, 1083 AD Amsterdam, Netherlands
ACCOMMODATION
The cost of accommodation is not included in your pass.
There are plenty of hotels nearby and we have made it easy for you - click here to check them out.
SUBMIT YOUR LOGO
If you have not already done so, please email the most up to date version of the below types of logos to HERE ASAP.
1. .ai or .eps file for banners
2. .jpeg or .png or .pdf file for website
If you need to make any changes, please email Farah SP-CustomerSuccess@informa.com
DELIVERIES
We strongly recommend that you use the Official Freight handler Exhibition Freighting G.S.M for this event. Informa Tech cannot be held responsible for the shipping of any equipment nor responsible for the collection and receipt of any deliveries. The contact details for EF GSM are below:
For questions / enquiries please contact:
Lyn Morna
E: lyn@ef-gsm.com
T: +44 (0)1732 885 131
Web: www.ef-gsm.com
CLICK HERE FOR MORE INFORMATION ON EFS INCLUDING THEIR ORDER FORM
You may receive an email later from GSM regarding the shipment service.
Event Services
AV - DEADLINE - MONDAY 4TH SEPT, 2023
If you would like to order a TV screen for your exhibition booth, please contact our AV supplier Deyval:
Contact: Master Mitchell
Email: info@deyval.nl
Tel: +31 (085) 2 399 399
ADDITIONAL POLICIES
CODE OF CONDUCT
Informa Tech is dedicated to providing an inclusive and safe event experience for everyone, regardless of gender, age, sexual orientation, disability, physical appearance, body size, race, nationality or religion. We do not tolerate harassment of participants in any form. We are a diverse community of professionals, and we conduct ourselves professionally. Please be considerate and careful with your words and actions. Exhibitors in the expo hall, evening party hosts and organizers of concurrent activities should be aware they are subject to the code of conduct. Exhibitors and party hosts may not promote sexualized or offensive imagery or activities. Exhibition and party staff should not use sexualized clothing/uniforms/costumes, or otherwise create a sexualized environment. Participants asked to stop any behavior are expected to comply immediately. If a participant or sponsor engages in behavior that violates this code of conduct, Informa Tech staff may take action they deem appropriate, including warning the offender or expulsion from the event with no refund.
SUSTAINABILITY
Informa is committed to a role of environmental and sustainable leadership in every aspect of our business and recognises the responsibilities we have to our employees, our customers, our suppliers, the communities we work within and the environment as a whole.
Our contribution to a sustainable and environmentally harmonious society is based upon best practice and covers:
Environment: We use recycled materials for office and event documentation and reduce the use of plastics in all our event collateral
Community: To encourage sustainable development in the wider business we endeavour to utilise environmentally accredited venues and support regional agricultural practice by insisting on using locally grown produce for catering at all our large events.
Relationships: Informa has developed an alliance with the Carbon Neutral Company and as a further example of our customer centricity, we strive to locate our events central to where we feel the majority of attendees originate.
IMPORTANT
By registering for this event you acknowledge recordings, video, and photographs are being taken during the event. By you entering this virtual event, you give unqualified consent to: Informa Tech, its agents, licensees to record, use and publicise your voice, actions, likeness, and appearance, in any manner and media, worldwide in perpetuity. If you wish to avoid being recorded, please do not enter this event.