Telecoms, Media & Technology is part of the Knowledge and Networking Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.


Robin Goel

Sr. Director & Asia Pacific Lead – Change Management at Deutsche Post DHL


Robin Goel is a Senior Director & the APAC – Head for Change Management at Deutsche Post DHL. He brings more than 15 years of experience in the fields of Leadership and Change across different companies, cultures and business environments. He coaches and consults DPDHL businesses on Customer Centricity and Transformation Programs, with specific focus in the areas of digitalization, value optimization and cultural & organizational change. He also trains and coach’s senior management teams on People & Performance Management.

Robin has extensive experience in driving and successfully delivering change, both within the DPDHL Group and within their customer’s organization. At Deutsche Post DHL he currently supports the Groups, Digital Transformation efforts in Asia working actively to strengthen the Groups Leadership Values to build an agile organization & culture, while at the same time driving acceptance and readiness for Digitalization on the ground.

He works with all levels of the organization (across functions) to build both awareness and engagement to drive integration, exploitation and adoption of digital innovations within the business. He is also working extensively with the Groups, Supply Chain division to train & implement their proprietary Warehouse Operating Model, based on Lean Management (OMS) across the region.

Robin designs and facilitates Leadership workshops and employee engagement tools (based on organization and work-place behaviours) that have resulted in a robust customer centric and performance culture at many DHL facilities & warehouses around the world.

Prior to joining Deutsche Post DHL, he worked with PricewaterhouseCoopers (PwC) in Belgium, and was also involved with AIESEC, an international Non-Governmental-Organization, where he worked as a Director & Committee President for Australia and also led one of their chapters in India.

Robin has lived and worked in many countries, across continents (Australia, Belgium, Germany, India, Malaysia, Nepal, Singapore, USA,) with project engagements and workshops in all parts of the world. He is passionate about topics such as Organizational Change & Human Behaviour and in his personal time enjoys reading, photography and music. He currently works and lives with his family in Singapore.