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November 3 - 4, 2021
Santa Clara Convention Center

Jeffrey Kaelin
Vice President, Customer Experience and Product Development at Avis Budget Group


Jeff Kaelin has been involved with the transportation industry for more than 25 years. Since joining Avis Budget Group in 1994, he has held various roles with increasing responsibility across Operations, Information Technology, Customer Experience, Strategy, Marketing and most recently, Product Development within the Innovation organization. Jeff’s current focus is helping to shape Avis Budget Group’s position in the evolving mobility landscape through the development and growth of the Company’s rapidly growing Global Connected Car and Self Service Products. These products deliver new capabilities transforming customer experiences, rental operations and brand positioning delivered through global cross-functional teams.

Jeff is a graduate of the Kelley School of Business at Indiana University, with a dual major in Human Resources and Management.

Speakers at this event