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The Phone Co-op is a successful social enterprise offering fixed line, internet and mobile services. I joined the business in 2004 with a background in technology development and project management to manage the implementation of line rental when it was first made available as a wholesale product. I have since delivered a number of key products for the business and in 2010 we became an MVNO. I have many years’ experience working with suppliers, networks and billing systems. As Head of Products and Systems at The Phone Co-op I am responsible for the development of the product portfolio and delivery capability.