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Cecile Euchenhofer
Head of Customer Experience at 1&1 Telecommunication SE


Cecile joined 1&1Telecommunication SE in August 2020 as Head of Customer Experience. 

Since 2014 Cecile was Managing Director of Tchibo Mobilfunk in Hamburg, a joint venture of Tchibo and Telefónica Germany. She was responsible for Finance, Development and Operations, focusing on customer experience, product design and digitalization.

She has widespread expertise in business development, venture capital and strategic international partnerships in B2B and B2C telecommunications, retail and media markets.

In various roles within the Telefonica Group Cecile was leading cross-cultural and cross-organisational teams in start-up like scenarios initiating innovative new business models and growing strategic partnerships. She earned a master in engineering.

Agenda Sessions

  • Panel Discussion: How to succeed with the digital consumer