MVNOs World Congress

Agenda Sessions

FIRESIDE CHAT: AI and service management – Is it becoming a necessity or is it over hyped?
May 23, 12:20
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12:20 - 13:00 40 mins
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MVNO INNOVATORS

FIRESIDE CHAT: AI and service management – Is it becoming a necessity or is it over hyped?

Gary Bhomer - Principal, Tel-Consult

Cecile Euchenhofer - Managing Director, Tchibo-Mobilfunk

Mohamed Fahmy - Senior MVNO Manager, iD Mobile

Why should an MVNO invest in AI?
Highlighting the key areas of investment when adopting AI
Addressing how AI can improve customer retention, increase add-on sales boosts and personalisation
Beyond capital, what do MVNOs need in order to successfully implement this technology?

Moderator: Gary Bhomer, Principal Consultant, Tel-Consult, Australia
Cecile Euchenhofer, Managing Director, Tchibo-Mobilfunk, Germany
Mohamed Fahmy, Senior MVNO Manager, iD Mobile, UK
Multiple virtualised services and hotspot alternatives for connectivity everywhere
May 23, 15:35
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15:35 - 15:55 20 mins
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MVNO INNOVATORS

Multiple virtualised services and hotspot alternatives for connectivity everywhere

Mohamed Fahmy - Senior MVNO Manager, iD Mobile

Mapping out the multiple connectivity alternatives available i.e. VoWifi, VoLTE and VoIP
How to structure your business to accommodate scattered WiFi coverage outside of the customer’s home and office? Can you rely on hotpots? How to encourage customers to use them?
What is the impact on business? Churn prevention/new subscribers etc?
Mohamed Fahmy, Senior MVNO Manager, iD Mobile, UK

Mr Aamer
Ejaz Mr Alexey
Galperin

Speakers at this event

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Alexey Galperin

Chief Executive Officer

Cellact

Mohamed Fahmy Senior MVNO Manager at iD Mobile

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