Rachel ApplebyHead of Customer Marketing, Vodafone & Sub brands at Vodafone
Rachel is the Head of Pre-Paid and Fixed CLM for Vodafone & Lebara Australia. Rachel is passionate about leveraging the advances in data and AI technology to deliver more empathetic, customer engagement strategies that yield better business and team results. Rachel has held various CLM and Marketing leadership roles across Australian telcos.
AI Powered Hyper-Personalisation: Unleashing the Potential of Data for Better Business Performance, 12:00View Session