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Conviva, the leader in OTT experience management for top-tier media companies and premium OTT video broadcasters and operators like HBO, ESPN, Sky and Sony to deliver optimized viewing experiences that maximize customer engagement. Conviva has made available QoE Ecosystem Analytics that will enable the use of specific video experience statistics for each constituent in a publisher’s OTT video work flow, and will give them visibility into customer experience in the client player. By sharing video experience service analytics provisioned for each constituent (OVP, CDN, ISP, etc), a publisher is ensuring that all their vendors are able to act and respond in the shortest period of time to any issues that might arise across the ecosystem work flow. Conviva QoE Analytics will enable streaming video product and service providers to adopt data-driven best practices resulting in improved consumer viewing experiences. Metrics such as average bitrate, video start time, and rebuffering ratio are just a few examples of the available data that will help both reduce and resolve issues across all elements of the streaming delivery chain. These experience statistics will be made available by region, platform type, content type, and many others. It will also be possible to correlate these experience metrics with engagement statistics such as viewing time, minutes/device, and others for more detailed analysis and prioritization of issue resolution.Conviva measures 50 billion streams annually across 2 billion client applications, enabling data-driven decisions for the development of market-leading OTT services. Conviva is based in Silicon Valley with offices in New York and London. Please visit us at www.conviva.com and follow us on Twitter @Conviva.
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