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Digital Experience Manager at Turkcell
Ansi Rona Bayildiran has been a marketing professional for more than 15 years. She has worked in the leading retailing companies of Turkey before Turkcell. In Turkcell, she had worked in various CRM initiatives, including customer championship of a company-wide customer management programme. Her latest responsibility is transforming customer experience management for digital channels, ie. digitalization of customer interactions. She has a Masters degree in Marketing.