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08:50 09:00 (10 mins)


Chairperson's Opening Remarks

An introduction and overview from our chairperson

  • Chris Pennell - Lead Analyst, Government Ovum

09:00 09:20 (20 mins)


Smart Cities – Where are we now? A look at the Development of the Smart City Idea from 2010 to Now

  • A look back at the initial smart city concept and initial projects
  • What was the original aim of a smart city – how has that definition/end game changed?
  •  Fast forward – how do we think things will continue to evolve over the next 5 years?
  • Karl-Filip Coenegrachts - Chief Strategy Officer, City of Ghent

09:20 09:40 (20 mins)


What Does a Successful Smart City Business Model Look Like?

  • Who covers the costs of implementation and installation of smart ICT infrastructure?
  • How do identify and prove revenue generation from smart city investments
  • Who receives the revenues and how are these shared across the value chain?
  •  How do you ensure business models are durable and scalable?
  • Eldar Tuzmukhamedov - Head of Smart City Lab, City of Moscow

09:40 10:00 (20 mins)


Who pays for Smart Cities? Addressing Funding Issues Beyond Pilots

  • What options are available for smart city funding?
  • The need for private & public sector partnerships to finance smart cities
  • How do you scale up funding to widen the roll out of pilot projects

10:00 10:30 (30 mins)


Panel Discussion: Creating a Truly Smart City - Bringing together Silo'd Smart solutions

  • Is it a city with lots of isolated pilot projects really smart?
  • Implementing smart infrastructure to underpin multiple initiatives
  • What different parties need to work together to ensure successful centralization of solutions?
  • Moderator Matthew Evans - Executive Director – Smarter UK & Internet of Things Programme , TechUK
  • Panelist Liz O’Driscoll - Head of Innovation, Exeter City Futures

10:30 11:30 (60 mins)

Main agenda

Break & Speed Networking

11:30 11:50 (20 mins)

Standards, Governance & Interoperability

A Governance First Approach to Smart Cities

  • New technology alone won’t solve city problems – how does local authority make the change come from within
  • Outlining a clear and realistic long term vision and execution plan for smart cities
  • What are the advantages of consistent management responsibility?
  • David Ludlow - Associate Professor, European Smart Cities, Bristol UWE

11:50 12:10 (20 mins)

Standards, Governance & Interoperability

Standards & Conformance to make Cities Smarter

  • Why do we need standards… and for what? Looking beyond technology at strategy & practice
  • What standards do we have now – what are their shortcomings
  • Who are the key stakeholders involved with setting and policing city standards?
  • Michael Mulquin - Principal Architect Smart Cities Maturity Model,, TM Forum

12:10 13:10 (60 mins)

Standards, Governance & Interoperability

Panel discussion: Standards & Metrics to Measure a City's 'smartness'

  • How do you identify parameters and metrics that relate to the context of the city?
  • How are objectives and KPI’s set? Who are the stakeholders involved in this?
  • Is it possible to build an evaluating model?

12:40 13:00 (20 mins)

Standards, Governance & Interoperability

Are international Smart City Standards a Possibility?

  • How can cities across the world collaborate on a shared vision?
  • Is it really possible to identify universal parameters to measure something that is context subjective?
  • What benefits could cities experience – both for infrastructure and citizens- if international smart cities were a reality?

13:00 14:00 (60 mins)

Main agenda


14:00 14:20 (20 mins)

Cities for the Citizen

Encouraging Participation Through Co-Creation - Giving Citizens a Seat at the Table

  • How can co-creation and citizen involvement improve digital services?
  • Beyond individuals – what other stakeholders should have a say
  • Examples of successful co-creation initiatives
  • Veera Mustonen - Head of Smart Kalasatama, Smart Kalasatama, City of Helsinki

14:20 14:50 (30 mins)

Cities for the Citizen

Panel Discussion: Smart Technologies for Smart Service Delivery

  • How digital technology can enable deliver agile, easy-to-use, consumerised services at lower cost
  • What technology platforms can be utilized to improve service delivery?
  • Ensuring technology is built into the design of service updates
  • The implications of technology on benefit delivery, waste disposal, emergency services, etc.
  • Panelist Paul Copping - Chief Innovation Officer, Digital Greenwich
  • Panelist Sean Green - Director, IT, City of London Corporation and City of London Police

14:50 15:50 (60 mins)

Cities for the Citizen

Tech facilitating the Citizen to City Relationship - Using Apps and Smartphones to Engage the End-User: Case Study Dormangen

  • The city of Dormangen in Germany has been enhancing civic e-participation with satnav Since 2011 which allows citizens to report faulty public equipment via an app
  • Using GPS software, by simply taking a photo citizens can report damaged equipment
  • How this has encouraged citizen participation, trust and also reduced maintenance costs in the Municipality
  • Gerhard Heeke - Product Manager - IT Systems, Municipality of Dormagen
  • Grazia Fiore - Research and project coordinator, Eurisy

15:10 15:30 (20 mins)

Cities for the Citizen

Digital Access to Culture in Smart City Concept

The use of digital media in the cultural sector – entitled as “eCulture” or “digital culture” will change the cultural sector – the only questions remaining are concerning speed, its conceptual direction and structure. The Internet and digitisation of cultural content offer new opportunities for cultural education and participation which is an integral part of the mission of public cultural institutions. It will offer also new opportunities in marketing and academic use of culture. The question on how culture will be offered in a digital format will be a central task of cultural policy. Quality standards of the traditional cultural sector have to be maintained, at the same time new opportunities and requirements of the net community have to be addressed.”

  • Dr. Petrat Dirk - Director General, Ministry of Culture, City of Hamburg

14:00 14:30 (30 mins)

Big Data in the Big City

Informing Data Infrastructures development with Business Strategy

The systems that operate the infrastructure of cities have evolved in a fragmented fashion across several generations of technology, causing city utilities and services to operate sub-optimally and limiting the creation of new value-added services and restrict opportunities for cost-saving. The development of data infrastructures offers a new wave of opportunities to mitigate some of these impacts. Despite the considerable potential of data, current smart cities initiatives have mainly addressed the problem of data management from a technology perspective, have treated it as a single and disjoint ICT development project, and have disregarded stakeholders and data needs. As a consequence, such initiatives are susceptible to failure from inadequate stakeholder input, requirements neglecting, and information fragmentation and overload. This talk will cover the design steps of large and highly interconnected data infrastructures which are provided and supported by multiple stakeholders. We will discuss a framework that can be used to model, elicit and reason about the requirements of the service, technology, organization, value, and governance aspects of smart cities throughout its lifecycle (R&D, Procurement, Roll-Out and Market stages). We demonstrate how this approach can handle the holistic design of a data infrastructure and informs the decision making process by examining a series of exemplary scenarios.

  • Dr. Larissa Romualdo Suzuki - Senior Project Manager, Greater London Authority

14:30 15:00 (30 mins)

Big Data in the Big City

Panel Discussion: Sharing Open Data to Spur Public Innovation

  • Methods to engage the public with the innovative use of data in services to improve city life
  • Using Open Data to break down silo’s in smart cities
  • Public acceptance of collecting and sharing personal data
  • The benefits of sharing data for all
  • Panelist Raj Mack - Head of Digital Birmingham, Digital Birmingham, Birmingham City Council

15:00 15:20 (20 mins)

Big Data in the Big City

Urban Data Planning & IoT for City Growth

  • Using the variety of sensors now available to collect data and learn new things about the city
  • What relevant data can be gleaned from housing, transport & employment systems to help us plan the city of tomorrow
  • How data providing a new view can, and will change the way we design our future cities 

15:20 15:40 (20 mins)

Big Data in the Big City

Panel Discussion: Artificially Smart? AI's role in Making a City Smarter

  • Different industries are adopting AI to cut costs, improve efficiencies and streamline services, but how can these be used in the public sector?
  • How can AI be used now? Transport, utility management, citizen interaction
  • What are the possibilities for AI in future smart cities?
  • Ajit Joaker - Director at AI for Smart cities lab, UPM Madrid

15:40 16:10 (30 mins)

Main agenda


16:10 16:30 (20 mins)

Securing the Smart City

Developing a Smart Security Strategy

  • Cyber security attacks to public infrastructure could be disastrous – but what risks need to be protected from?
  • Identifying which services and groups are most at risk
  • Learning from lessons of the past, and anticipating attack routes of the future

16:30 17:00 (30 mins)

Securing the Smart City

Panel Discussion: Developing a Harmonised Cyber Security Framework

  • Integrating Systems for a Stronger, Smarter City
  • Ensuring systems and sensors across a vast disconnected network are equally protected
  • Governments and key stakeholders working together to ensure security solutions are harmonized

17:00 17:20 (20 mins)

Securing the Smart City

Blockchain – the secure information exchange platform of the future?

  • Beyond bitcoin - What is blockchain, and why are people talking about it?
  • Examples of how digital ledger technology can be used for digital payments
  • How can blockchain be used to build citizen trust?

16:10 16:30 (20 mins)

Safe City, Healthy People

City Alerts – Using Smart City Data to Improve Emergency Response and Save Lives

Adequate information exchange of relevant information (personal and non-personal) between emergency services during emergency incidents. In such a way that rescuers have all relevant information available at a glance.

  • Ron Van Der Lans - Program manager Open & Big Data, City of Amsterdam

16:30 16:50 (20 mins)

Safe City, Healthy People

Don’t be Afraid of the Dark – The Benefits of Smart Street Lighting

  • Evolving the role of the humble lamp post from pedestrian lighting to critical infrastructure
  • Using street lights to measure & support environment, traffic and parking
  • The street light as a revenue stream - using lampposts to host ads 

16:50 17:10 (20 mins)

Safe City, Healthy People

IoT Supporting the Aging Population

  • Addressing & understanding the needs of the elderly in housing, healthcare, support and community to make cities more friendly environments
  • Creating solutions & using technology platforms that are suitable for the end-user
  •  How can technology be the bridge between the elderly and smart cities
  • Raj Mack - Head of Digital Birmingham, Digital Birmingham, Birmingham City Council

17:10 17:40 (30 mins)

Safe City, Healthy People

Panel Discussion: Connected Technology as the Gateway to Improved Health Services

  • How to innovate healthcare in smart cities
  • Targeted health, well-being & social care services using citizen owned-devices
  •  Using digital technology and data to minimize demand on healthcare systems

17:15 18:15 (60 mins)

Main agenda

Networking Drinks