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James Crawshaw
Senior Analyst, CSP IT & Automation at Heavy Reading

Profile

James leads Heavy Reading's OSS/BSS research service. He examines the breadth of software used by communications service providers in customer, business, service and infrastructure management. James's areas of focus include BSS, OSS, SDP, policy management, revenue assurance, service assurance, analytics and business intelligence. He is particularly interested in the impact of SDN and NFV on operator's IT systems. James holds a BSc and MEng in Electrical and Mechanical Engineering from the University of Manchester, England. 

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Agenda Sessions

  • WELCOME: INTRODUCTION & HEAVY READING RESEARCH PRESENTATION

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  • PANEL: BUILDING THE TELCO CLOUD

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  • SERVICE PROVIDER FIRESIDE CHAT: A COLLABORATIVE APPROACH TO NEW OSS PLATFORM DEVELOPMENT

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  • PANEL: SERVICE ASSURANCE TO SUPPORT 5G

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  • PANEL: FROM VIRTUALIZATION TO CONTAINERIZATION

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  • DISSECTING TELCO USE CASES – AN INTERACTIVE DEBATE

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Speakers at this event