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James Crawshaw
Senior Analyst, CSP IT & Automation at Heavy Reading

Profile

James leads Heavy Reading's OSS/BSS research service. He examines the breadth of software used by communications service providers in customer, business, service and infrastructure management. James's areas of focus include BSS, OSS, SDP, policy management, revenue assurance, service assurance, analytics and business intelligence. He is particularly interested in the impact of SDN and NFV on operator's IT systems. James holds a BSc and MEng in Electrical and Mechanical Engineering from the University of Manchester, England. 

Agenda Sessions

  • WELCOME: INTRODUCTION & HEAVY READING RESEARCH PRESENTATION

    09:00
  • PANEL: BUILDING THE TELCO CLOUD

    09:40
  • SERVICE PROVIDER FIRESIDE CHAT: A COLLABORATIVE APPROACH TO NEW OSS PLATFORM DEVELOPMENT

    12:40
  • PANEL: SERVICE ASSURANCE TO SUPPORT 5G

    14:05
  • FIRESIDE CHAT: BT

    14:50
  • PANEL: FROM VIRTUALIZATION TO CONTAINERIZATION

    15:05
  • DISSECTING TELCO USE CASES – AN INTERACTIVE DEBATE

    15:45

Speakers at this event