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Martin Thygesen is a Product Manager in the Service Provider Management and Automation Group tasked with bringing Cisco Crosswork Cloud Services to the market by understanding the evolving needs of his customers to consume on-demand analytics services. He is a veteran of the Service Provider management and software space, particularly in the Asia Pacific region. Martin started his career in small regional Service Provider operations trying to solve scale and automation challenges efficiently. Martin’s background in Computer Systems Engineering and Computer Science dates back to 1993, and he is based in Hong Kong.