Digital CX World
ENABLING FRICTIONLESS DIGITAL EXPERIENCES
Re-engineer back-end processes, build smarter digital products, power omni-channel channel engagement. Join Digital CX Leaders and re-imagine the future of digital experience
DEPLOY AND INTEGRATE TECHNOLOGIES THAT DRIVE CUSTOMER CENTRIC DIGITAL GROWTH
Digital CX World brings together those who design, deliver, and optimise digital experiences - from product and IT teams, to strategy and marketing specialists
DRIVING CUSTOMER-CENTRIC DIGITAL TRANSFORMATION
As customers’ expectations of their interactions with brands shift, those failing to centralise the customer experience as a key pillar of their business strategy risk becoming increasingly irrelevant in the digital age.
Digital CX World showcases how brands are deploying and integrating technologies that drive customer centric digital growth. Whether that be through the reengineering of enterprise architecture, the leveraging of new digital products to deliver compelling digital experiences, or the design and development of customer-facing platforms.
By focusing on how multiple technologies, like Apps, AI, Immersive and Voice are being channeled towards improving DCX, this event forms a much-needed community of professionals who - regardless of expertise - share the common goal of enhancing customers' digital experiences.