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Michael Valocchi is currently IBM General Manager and Chief Innovation Officer of the Vodafone/IBM Venture focused on Cloud based solutions. This venture focuses on bringing innovative solutions to market bringing together the connectivity and multicloud strengths of the two organizations.
Prior to that, he was the Leader for Client Centricity and Transformation, Global Business Services (GBS), one of IBM’s two major service brands. In this role, he was responsible for the global strategy for GBS clients and programs, including client experience, client selection, and the deployment and use of Net Promoter Scores. He was also accountable directly to the Senior Vice President of GBS for the recent end to end reshaping of the GBS business, which has led to the reinvigorated growth of that unit.
Previously, Michael was the Managing Partner for the Communication Sector of GBS. In this role, he managed the strategy and execution of business and technology consulting services provided to Telecommunications, Media & Entertainment and Energy & Utility companies. He was responsible for the full profit and loss management of the unit. In his Energy and Utilities leadership capacity, he was responsible for the strategy, development, go to market and delivery execution of industry based consulting, collateral and solutions.
Michael has over 33 years experience serving clients, has proven leadership skills and expertise in financial, strategic, operational and regulatory issues, and has directed, managed and delivered solutions to complex business problems and issues.
Michael is on the Board of Advisors for the IBM Industry Academy.